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CompaniesBigCommerceMonthly reportsApril 2016

BigCommerce in April 2016: incidents, uptime and changes

9incidents posted
0labelled major or critical
100%free of major/critical
97.91%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 14 h 59 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 8 · No impact listed 1

Incidents 9

IncidentImpactStartedDurationStatusDay
BigCommerce Contact Center Experiencing IssuesMinor5.9 hresolved04-03
Single database cluster in one datacenter unavailable: Some stores are offline.Minor11 minresolved04-07
Service Availability Issue Impacting Some StoresMinor5.9 hresolved04-13
DDOS attack affecting store performanceNo impact listed1.7 hresolved04-14
Single database cluster in one datacenter unavailable: Some stores are offlineMinor7 minresolved04-14
Service Availability Issue Impacting Some StoresMinor28 minresolved04-15
Service availability issue affecting some storesMinor1.1 hresolved04-18
Service availability issue affecting some storesMinor36 minresolved04-18
Service availability issue affecting some storesMinor43 minresolved04-21

Cite this

BigCommerce posted 9 status incidents in April 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in April 2016
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2016/04

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