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CompaniesBigCommerceMonthly reportsMay 2016

BigCommerce in May 2016: incidents, uptime and changes

11incidents posted
0labelled major or critical
100%free of major/critical
99.07%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 0 min, incident time 6 h 53 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Minor 6 · No impact listed 5

Incidents 11

IncidentImpactStartedDurationStatusDay
Service availability issue affecting some storesNo impact listed27 minresolved05-06
[Scheduled] MaintenanceNo impact listed52 minresolved05-10
ShipperHQ Integration DownMinor27 minresolved05-12
ShipperHQ Integration Down due to external 3rd party network issuesMinor44 minresolved05-12
Availability Issue Affecting a Number of StoresMinor21 minresolved05-12
Availability Issue Affecting a Number of StoresMinor3.2 hresolved05-12
Availability Issue Affecting a Number of StoresMinor1.2 hresolved05-17
Availability Issue Affecting a Small Subset of StoresNo impact listed6 minresolved05-17
Availability Issue Affecting a Number of StoresMinor1.4 hresolved05-25
Availability Issue Affecting a Number of StoresNo impact listed30 minresolved05-26
Availability Issue Affecting a Number of StoresNo impact listed50 minresolved05-26

Cite this

BigCommerce posted 11 status incidents in May 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

Title
BigCommerce in May 2016
Vendor
BigCommerce
Date
URL
https://rewindex.com/company/bigcommerce/2016/05

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