BigCommerce: [Scheduled] Maintenance

No impact listedStatus: resolvedStarted 2016-05-10 02:00 UTCResolved 2016-05-10 02:52 UTC (52 min)1 updatestatus.bigcommerce.com

Timeline of updates

resolved2016-05-10 02:52 UTC
We have verified all DB systems are nominal. We recorded that store performance would have been degraded for about 1/15th of our stores for about 20sec caused by a manual database failover event. We recorded no other detrimental effects. Thank you for your patience!

From BigCommerce’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.bigcommerce.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by BigCommerce, started 2016-05-10 02:00 UTC, resolved after 52 min, 1 update(s).

Title: [Scheduled] Maintenance
Vendor: BigCommerce
Date: 2016-05-10 02:00 UTC
URL: https://rewindex.com/company/bigcommerce/incidents/qzvdqg61k7g2

BigCommerce profile Recent BigCommerce incidents All outages on May 10, 2016 BigCommerce in May 2016 Markdown JSON