# BigCommerce in May 2016: incidents, uptime and changes

> BigCommerce in May 2016: 11 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2016/05
Last updated: 2016-06-01T00:00:00Z

- Incidents posted: 11 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 6, none 5
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.07% free of any incident; outage time 0 min, incident time 6 h 53 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2016](https://rewindex.com/company/bigcommerce/2016/04.md) · Next: [June 2016](https://rewindex.com/company/bigcommerce/2016/06.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service availability issue affecting some stores](https://rewindex.com/company/bigcommerce/incidents/5z0s1g9p87z8.md) | none | 2016-05-06 02:22 UTC | 2016-05-06 02:49 UTC | 27 min | resolved |
| [\[Scheduled\] Maintenance](https://rewindex.com/company/bigcommerce/incidents/qzvdqg61k7g2.md) | none | 2016-05-10 02:00 UTC | 2016-05-10 02:52 UTC | 52 min | resolved |
| [ShipperHQ Integration Down](https://rewindex.com/company/bigcommerce/incidents/7rrmsp7tgbrf.md) | minor | 2016-05-12 18:54 UTC | 2016-05-12 19:21 UTC | 27 min | resolved |
| [ShipperHQ Integration Down due to external 3rd party network issues](https://rewindex.com/company/bigcommerce/incidents/9647ystzcd7v.md) | minor | 2016-05-12 19:51 UTC | 2016-05-12 20:35 UTC | 44 min | resolved |
| [Availability Issue Affecting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/d8g9253fwr6x.md) | minor | 2016-05-12 19:54 UTC | 2016-05-12 20:15 UTC | 21 min | resolved |
| [Availability Issue Affecting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/l72wybztrxlk.md) | minor | 2016-05-12 20:56 UTC | 2016-05-13 00:06 UTC | 3.2 h | resolved |
| [Availability Issue Affecting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/4prcsty8ltb8.md) | minor | 2016-05-17 06:49 UTC | 2016-05-17 07:59 UTC | 1.2 h | resolved |
| [Availability Issue Affecting a Small Subset of Stores](https://rewindex.com/company/bigcommerce/incidents/6qm0s13ltgsy.md) | none | 2016-05-17 18:01 UTC | 2016-05-17 18:07 UTC | 6 min | resolved |
| [Availability Issue Affecting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/p3s6lz6g5qwj.md) | minor | 2016-05-25 21:20 UTC | 2016-05-25 22:42 UTC | 1.4 h | resolved |
| [Availability Issue Affecting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/08rc1k1n8wnw.md) | none | 2016-05-26 02:00 UTC | 2016-05-26 02:30 UTC | 30 min | resolved |
| [Availability Issue Affecting a Number of Stores](https://rewindex.com/company/bigcommerce/incidents/k7007gs02x72.md) | none | 2016-05-26 17:05 UTC | 2016-05-26 17:55 UTC | 50 min | resolved |

## Cite this

BigCommerce posted 11 status incidents in May 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2016/05
- Citation: BigCommerce, “BigCommerce in May 2016” (2016-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2016/05 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in May 2016 (2016-05-01)](https://rewindex.com/company/bigcommerce/2016/05)`


---
Canonical: https://rewindex.com/company/bigcommerce/2016/05 · Markdown: https://rewindex.com/company/bigcommerce/2016/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:32:03.482Z
