# BigCommerce in April 2016: incidents, uptime and changes

> BigCommerce in April 2016: 9 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2016/04
Last updated: 2016-05-01T00:00:00Z

- Incidents posted: 9 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 8, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 97.91% free of any incident; outage time 0 min, incident time 14 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2016](https://rewindex.com/company/bigcommerce/2016/03.md) · Next: [May 2016](https://rewindex.com/company/bigcommerce/2016/05.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [BigCommerce Contact Center Experiencing Issues](https://rewindex.com/company/bigcommerce/incidents/5ktk831fb54v.md) | minor | 2016-04-03 12:50 UTC | 2016-04-03 18:45 UTC | 5.9 h | resolved |
| [Single database cluster in one datacenter unavailable: Some stores are offline.](https://rewindex.com/company/bigcommerce/incidents/h71xvgns413d.md) | minor | 2016-04-07 22:33 UTC | 2016-04-07 22:44 UTC | 11 min | resolved |
| [Service Availability Issue Impacting Some Stores](https://rewindex.com/company/bigcommerce/incidents/4zgsspqrp2fw.md) | minor | 2016-04-13 18:19 UTC | 2016-04-14 00:11 UTC | 5.9 h | resolved |
| [DDOS attack affecting store performance](https://rewindex.com/company/bigcommerce/incidents/pt9q74xtr93v.md) | none | 2016-04-14 20:02 UTC | 2016-04-14 21:43 UTC | 1.7 h | resolved |
| [Single database cluster in one datacenter unavailable: Some stores are offline](https://rewindex.com/company/bigcommerce/incidents/4qz9h4h1cz9z.md) | minor | 2016-04-14 23:25 UTC | 2016-04-14 23:32 UTC | 7 min | resolved |
| [Service Availability Issue Impacting Some Stores](https://rewindex.com/company/bigcommerce/incidents/w2bs6cl0rdb0.md) | minor | 2016-04-15 19:12 UTC | 2016-04-15 19:40 UTC | 28 min | resolved |
| [Service availability issue affecting some stores](https://rewindex.com/company/bigcommerce/incidents/d208hrx4p6y9.md) | minor | 2016-04-18 16:55 UTC | 2016-04-18 18:02 UTC | 1.1 h | resolved |
| [Service availability issue affecting some stores](https://rewindex.com/company/bigcommerce/incidents/hw252yh0qd8l.md) | minor | 2016-04-18 19:29 UTC | 2016-04-18 20:05 UTC | 36 min | resolved |
| [Service availability issue affecting some stores](https://rewindex.com/company/bigcommerce/incidents/dw2sp06wfskq.md) | minor | 2016-04-21 03:53 UTC | 2016-04-21 04:36 UTC | 43 min | resolved |

## Cite this

BigCommerce posted 9 status incidents in April 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2016/04
- Citation: BigCommerce, “BigCommerce in April 2016” (2016-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2016/04 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in April 2016 (2016-04-01)](https://rewindex.com/company/bigcommerce/2016/04)`


---
Canonical: https://rewindex.com/company/bigcommerce/2016/04 · Markdown: https://rewindex.com/company/bigcommerce/2016/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:02:30.614Z