Asana change history

Asana reported a major partial API outage affecting API, Mobile, US - API, and US - Mobile, starting 2026-09-30 14:31 UTC and resolved at 2026-09-30 15:21 UTC after 50 min. Asana reported system recovery and monitoring at 15:09 UTC; no cause or specific fix was stated.

Asana reported a major outage affecting a subset of customers across API, App, Mobile and US components from 2026-09-02 18:08 UTC to 2026-09-02 18:49 UTC (41 min). A deployment rollback restored access; the postmortem attributed failed requests to insufficient cluster capacity after an automatic scaling system stopped replacing capacity removed during maintenance.

Asana reported a major full outage for some users (25% outage), affecting API, App and Mobile, including US components, from 2026-08-31 15:14 UTC to 2026-08-31 17:18 UTC (2 h 4 min). The postmortem attributed it to infrastructure changes and peak traffic exceeding cache scaling limits; user-facing symptoms recovered after configuration changes and a fix.

Asana reported a major incident causing web app loading errors for about 10% of US users, starting 2026-07-07 18:49 UTC and resolved at 2026-07-07 19:24 UTC (34 min). A configuration change removed a critical resource, preventing newly scaled infrastructure from becoming ready; Asana implemented a mitigation.

Asana reported a critical webapp outage across Australia, EU, Japan, Middle East and US, starting at 2026-01-22 17:48 UTC and resolved at 2026-01-22 19:00 UTC (1 h 12 min). The postmortem said the App and associated services were unavailable from 17:33 - 17:57 UTC after a code path overloaded a shared metadata database, causing queuing, timeouts and errors.

Asana reported a major web app outage preventing new sessions, starting 2026-01-05 21:17 UTC and resolved at 2026-01-05 21:50 UTC (32 min). Existing web sessions, mobile and API traffic were unaffected. Engineers identified and reverted the change blocking new sessions, restoring service.

Asana reported critical downtime in all regions affecting the app and API, from 2025-11-07 21:22 UTC to 2025-11-07 22:08 UTC (45 min). A routine configuration change caused the app to fail loading; Asana reverted it and restarted servers. Most users could not access the application; no data loss or security vulnerability was reported.

Asana reported a major incident delaying automations, background actions and webhooks across Australia, EU, Japan and US, from 2025-08-18 01:01 UTC to 2025-08-18 02:43 UTC (1 h 42 min). A conflict between two database management systems caused database locks; core application functions remained available. Asana addressed the root cause and restored normal operations.

Asana reported a major partial outage affecting API, App, Automations and Background Actions, Mobile, and Webhooks and Event Streams, including US components. It started at 2025-01-17 21:50 UTC and was resolved at 2025-01-17 23:39 UTC (1 h 48 min); a fix was implemented at 01-17 22:05 UTC.

Asana reported a critical outage affecting app, API, mobile, automation and webhook components, including EU services, from 2024-12-03 00:09 UTC to 2024-12-03 00:55 UTC (46 min). A deployment-related internal networking error left stale connections, causing European data-center requests to fail; a fix was implemented at 00:22 UTC.

Asana reported a critical outage affecting API, App, Mobile, Automations and Background Actions, and Webhooks and Event Streams in regions outside the US, including Australia, EU and Japan, due to a network issue. It started at 2024-11-08 20:46 UTC and lasted 21 min; a fix was implemented, and the incident was resolved at 2024-11-08 21:08 UTC.

Asana reported a major outage starting 2024-07-01 22:30 UTC that prevented some users from connecting; the recorded duration is 0 min. Its postmortem attributes the outage to an invalid configuration affecting approximately 18% of customers in its US datacenter, with resolution delayed by an unrelated infrastructure configuration management tooling issue. Asana said the issue was fixed.

A major Asana outage left a majority of users unable to access Asana, affecting API and App components in Australia, EU, Japan and US. It ran from 2024-06-17 16:44 UTC to 2024-06-17 19:49 UTC (3 h 4 min). Asana attributed failures to load balancer resource saturation under high traffic; a fix was implemented at 06-17 16:52 UTC.