Changes / Asana / Issues in some regions
Asana: Critical incident: Issues in some regions
Summary
Asana reported a critical outage affecting API, App, Mobile, Automations and Background Actions, and Webhooks and Event Streams in regions outside the US, including Australia, EU and Japan, due to a network issue. It started at 2024-11-08 20:46 UTC and lasted 21 min; a fix was implemented, and the incident was resolved at 2024-11-08 21:08 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Issues in some regions
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2024-11-08 20:46 UTC
Before: not present
After: 2024-11-08 21:08 UTC
Before: not present
After: API, App, Australia - API, Australia - App, Australia - Automations and Background Actions, Australia - Mobile, Australia - Webhooks and Event Streams, Automations and Background Actions, EU - API, EU - App, EU - Automations and Background Actions, EU - Mobile, EU - Webhooks and Event Streams, Japan - API, Japan - App, Japan - Automations and Background Actions, Japan - Mobile, Japan - Webhooks and Event Streams, Mobile, Webhooks and Event Streams
Before: not present
After: We are experiencing issues in regions other than the US due to a network issue. We've identified the problem and are working on a fix.
Before: not present
After: We are continuing to work on a fix for this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Issues in some regions (this change) Asana reported a critical outage affecting API, App, Mobile, Automations and Background Actions, and Webhooks and Event Streams in regions outside the US, including Australia, EU and Japan, due to a network issue. It started at 2024-11-08 20:46 UTC and lasted 21 min; a fix was implemented, and the incident was resolved at 2024-11-08 21:08 UTC. | Major incident |