Companies / Asana / incidents

Asana: Issues in some regions

Impact: criticalStatus: resolvedStarted 2024-11-08 20:46 UTCResolved 2024-11-08 21:08 UTC (21 min)4 updatesSource: stspg.io

Summary

Asana reported a critical outage affecting API, App, Mobile, Automations and Background Actions, and Webhooks and Event Streams in regions outside the US, including Australia, EU and Japan, due to a network issue. It started at 2024-11-08 20:46 UTC and lasted 21 min; a fix was implemented, and the incident was resolved at 2024-11-08 21:08 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AppJapan - AppJapan - Webhooks and Event StreamsWebhooks and Event StreamsAutomations and Background ActionsEU - Automations and Background ActionsAutomations and Background ActionsJapan - Automations and Background ActionsAustralia - Webhooks and Event StreamsWebhooks and Event StreamsAPIAustralia - APIAppEU - AppAustralia - MobileMobileAPIJapan - APIAppAustralia - AppJapan - MobileMobileAPIEU - APIAustralia - Automations and Background ActionsAutomations and Background ActionsEU - Webhooks and Event StreamsWebhooks and Event StreamsEU - MobileMobile

Timeline of updates

identified2024-11-08 20:46 UTC
We are experiencing issues in regions other than the US due to a network issue. We've identified the problem and are working on a fix.
identified2024-11-08 20:48 UTC
We are continuing to work on a fix for this issue.
monitoring2024-11-08 20:55 UTC
A fix has been implemented and we are monitoring the results.
resolved2024-11-08 21:08 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Issues in some regions 2024-11-08 20:46 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Asana profile · Recent Asana incidents · Markdown · JSON