# Asana: Issues in some regions

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-11-08 20:46 UTC · Resolved: 2024-11-08 21:08 UTC · Duration: 21 min
- Updates: 4 · Affected components: App, Japan - App, Japan - Webhooks and Event Streams, Webhooks and Event Streams, Automations and Background Actions, EU - Automations and Background Actions, Automations and Background Actions, Japan - Automations and Background Actions, Australia - Webhooks and Event Streams, Webhooks and Event Streams, API, Australia - API, App, EU - App, Australia - Mobile, Mobile, API, Japan - API, App, Australia - App, Japan - Mobile, Mobile, API, EU - API, Australia - Automations and Background Actions, Automations and Background Actions, EU - Webhooks and Event Streams, Webhooks and Event Streams, EU - Mobile, Mobile
- [Vendor status page: https://stspg.io/vbr3s3wdcyr6](https://stspg.io/vbr3s3wdcyr6)
- [Company: Asana](https://rewindex.com/company/asana.md)

## Summary

Asana reported a critical outage affecting API, App, Mobile, Automations and Background Actions, and Webhooks and Event Streams in regions outside the US, including Australia, EU and Japan, due to a network issue. It started at 2024-11-08 20:46 UTC and lasted 21 min; a fix was implemented, and the incident was resolved at 2024-11-08 21:08 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-11-08 20:46 UTC: We are experiencing issues in regions other than the US due to a network issue. We've identified the problem and are working on a fix.
- **identified** 2024-11-08 20:48 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-11-08 20:55 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-11-08 21:08 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-11-08 20:46 UTC: [Critical incident: Issues in some regions](https://rewindex.com/change/if28ad3a9e7231c.md)


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Canonical: https://rewindex.com/company/asana/incidents/09j3kr2pnqsf · Markdown: https://rewindex.com/company/asana/incidents/09j3kr2pnqsf.md · JSON: https://rewindex.com/api/v1/companies/asana/incidents/09j3kr2pnqsf · Generated 2026-10-18T11:49:30.789Z