# Asana change history

Filter: kind=all. Query: `?kind=notable|all|pages|pricing|trust|legal|incident|incident_edit|incident_deleted|incident_update&history=<history_id>&page=N`. Company profile: [Asana](https://rewindex.com/company/asana.md)
## Changes by kind

| Kind | Changes | Notable | Latest (UTC) |
| --- | --- | --- | --- |
| Major incident | 13 | 13 | 2026-09-30 14:31 UTC |

## Timeline

| When (UTC) | Kind | Change | Label | Summary |
| --- | --- | --- | --- | --- |
| 2026-09-30 14:31 UTC | Major incident | [Major incident: Partial API outage](https://rewindex.com/change/idb81d0e06dc1f5.md) | outage | Asana reported a major partial API outage affecting API, Mobile, US - API, and US - Mobile, starting 2026-09-30 14:31 UTC and resolved at 2026-09-30 15:21 UTC after 50 min. Asana reported system recovery and monitoring at 15:09 UTC; no cause or specific fix was stated. |
| 2026-09-02 18:08 UTC | Major incident | [Major incident: We are fully down for a subset of customers. We're investigating the issue, and are rolling back a deployment.](https://rewindex.com/change/i137fb04027a3ec.md) | outage | Asana reported a major outage affecting a subset of customers across API, App, Mobile and US components from 2026-09-02 18:08 UTC to 2026-09-02 18:49 UTC (41 min). A deployment rollback restored access; the postmortem attributed failed requests to insufficient cluster capacity after an automatic scaling system stopped replacing capacity removed during maintenance. |
| 2026-08-31 15:14 UTC | Major incident | [Major incident: Asana full outage for some users (2 hours, 25% outage)](https://rewindex.com/change/ia2424154c71b46.md) | outage | Asana reported a major full outage for some users (25% outage), affecting API, App and Mobile, including US components, from 2026-08-31 15:14 UTC to 2026-08-31 17:18 UTC (2 h 4 min). The postmortem attributed it to infrastructure changes and peak traffic exceeding cache scaling limits; user-facing symptoms recovered after configuration changes and a fix. |
| 2026-07-07 18:49 UTC | Major incident | [Major incident: Errors loading the Asana web app for some users in US](https://rewindex.com/change/i8492faa40e60ae.md) | outage | Asana reported a major incident causing web app loading errors for about 10% of US users, starting 2026-07-07 18:49 UTC and resolved at 2026-07-07 19:24 UTC (34 min). A configuration change removed a critical resource, preventing newly scaled infrastructure from becoming ready; Asana implemented a mitigation. |
| 2026-01-22 17:48 UTC | Major incident | [Critical incident: Asana webapp unavailable](https://rewindex.com/change/ia3e062521e7712.md) | outage | Asana reported a critical webapp outage across Australia, EU, Japan, Middle East and US, starting at 2026-01-22 17:48 UTC and resolved at 2026-01-22 19:00 UTC (1 h 12 min). The postmortem said the App and associated services were unavailable from 17:33 - 17:57 UTC after a code path overloaded a shared metadata database, causing queuing, timeouts and errors. |
| 2026-01-05 21:17 UTC | Major incident | [Major incident: Downtime for the Asana web app](https://rewindex.com/change/i4aafd2708d2d02.md) | outage | Asana reported a major web app outage preventing new sessions, starting 2026-01-05 21:17 UTC and resolved at 2026-01-05 21:50 UTC (32 min). Existing web sessions, mobile and API traffic were unaffected. Engineers identified and reverted the change blocking new sessions, restoring service. |
| 2025-11-07 21:22 UTC | Major incident | [Critical incident: Asana downtime in all regions](https://rewindex.com/change/ic9c1d0c01feaab.md) | outage | Asana reported critical downtime in all regions affecting the app and API, from 2025-11-07 21:22 UTC to 2025-11-07 22:08 UTC (45 min). A routine configuration change caused the app to fail loading; Asana reverted it and restarted servers. Most users could not access the application; no data loss or security vulnerability was reported. |
| 2025-08-18 01:01 UTC | Major incident | [Major incident: Automation delay](https://rewindex.com/change/idd694071afc8ca.md) | degradation | Asana reported a major incident delaying automations, background actions and webhooks across Australia, EU, Japan and US, from 2025-08-18 01:01 UTC to 2025-08-18 02:43 UTC (1 h 42 min). A conflict between two database management systems caused database locks; core application functions remained available. Asana addressed the root cause and restored normal operations. |
| 2025-01-17 21:50 UTC | Major incident | [Major incident: Partial Outage](https://rewindex.com/change/ibdbbddbfe50d73.md) | outage | Asana reported a major partial outage affecting API, App, Automations and Background Actions, Mobile, and Webhooks and Event Streams, including US components. It started at 2025-01-17 21:50 UTC and was resolved at 2025-01-17 23:39 UTC (1 h 48 min); a fix was implemented at 01-17 22:05 UTC. |
| 2024-12-03 00:09 UTC | Major incident | [Critical incident: Asana unavailable](https://rewindex.com/change/ia29916b6a37815.md) | outage | Asana reported a critical outage affecting app, API, mobile, automation and webhook components, including EU services, from 2024-12-03 00:09 UTC to 2024-12-03 00:55 UTC (46 min). A deployment-related internal networking error left stale connections, causing European data-center requests to fail; a fix was implemented at 00:22 UTC. |
| 2024-11-08 20:46 UTC | Major incident | [Critical incident: Issues in some regions](https://rewindex.com/change/if28ad3a9e7231c.md) | outage | Asana reported a critical outage affecting API, App, Mobile, Automations and Background Actions, and Webhooks and Event Streams in regions outside the US, including Australia, EU and Japan, due to a network issue. It started at 2024-11-08 20:46 UTC and lasted 21 min; a fix was implemented, and the incident was resolved at 2024-11-08 21:08 UTC. |
| 2024-07-01 22:30 UTC | Major incident | [Major incident: Asana unreachable for some users](https://rewindex.com/change/ia8d6eb0b1cdf46.md) | outage | Asana reported a major outage starting 2024-07-01 22:30 UTC that prevented some users from connecting; the recorded duration is 0 min. Its postmortem attributes the outage to an invalid configuration affecting approximately 18% of customers in its US datacenter, with resolution delayed by an unrelated infrastructure configuration management tooling issue. Asana said the issue was fixed. |
| 2024-06-17 16:44 UTC | Major incident | [Major incident: Elevated error rates](https://rewindex.com/change/ia3e9e554ff8de1.md) | outage | A major Asana outage left a majority of users unable to access Asana, affecting API and App components in Australia, EU, Japan and US. It ran from 2024-06-17 16:44 UTC to 2024-06-17 19:49 UTC (3 h 4 min). Asana attributed failures to load balancer resource saturation under high traffic; a fix was implemented at 06-17 16:52 UTC. |


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Canonical: https://rewindex.com/company/asana/changes · Markdown: https://rewindex.com/company/asana/changes.md · JSON: https://rewindex.com/api/v1/companies/asana/changes · Generated 2026-10-18T01:29:49.715Z
