ChangesGorgiasMobile app authentication issues resolved
Gorgias: Incident updated: Mobile app authentication issues resolved
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Gorgias removed; blue is what they added. Muted text is unchanged context.
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
Before captured
In the 2026-10-30 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
85e9a50b5af869af…After captured
In the 2026-10-31 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
34f4e88a7cda5988…
History of this incident
Saturday, October 31
1 incident change
- Normal progressIncident
Incident updateMobile app authentication issues resolvedthis change
Friday, October 30
3 incident changes
- Normal progressIncident
Incident updateMobile app authentication
- Normal progressIncident
Incident updateMobile app authentication
- OutageMajor incident
Mobile Application Unavailability
Gorgias reported a major mobile app outage starting 2026-10-30 20:07 UTC: the app had trouble connecting to Gorgias servers. It was still open when archived, open for 0 min at the last update. Gorgias was pushing a new version to the Play Store and App Store and advised customers to install the latest version.
Cite this
Incident updated: Mobile app authentication issues resolved on Gorgias’s status page, changed 2026-10-31 15:53 UTC (change 4 of 4).
- Title
- Incident updated: Mobile app authentication issues resolved
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/change/r9f1a6ae09d7037