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ChangesGorgiasMobile Application Unavailability

Gorgias: Major incident: Mobile Application Unavailability

Major incidentmajor (vendor)Changed Detected status.gorgias.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Gorgias removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Mobile Application Unavailability
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: identified
AddedStart time#4
Before: not present
After: 2026-10-30 20:07 UTC
AddedAffected components#5
Before: not present
After: Helpdesk - Mobile Apps, Mobile Apps
AddedUpdateidentified#6
Before: not present
After: The Gorgias mobile app has trouble connecting to the Gorgias servers. A new version is being pushed to the Play Store and App Store; make sure you have the latest version installed.

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History of this incident

YesterdayFriday, October 30Fri, Oct 30

3 incident changes

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