# Gorgias: Incident updated: Mobile app authentication issues resolved

> Incident updated: Mobile app authentication issues resolved. Detected 2026-10-31 by Rewindex: what changed on Gorgias’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/r9f1a6ae09d7037
Last updated: 2026-10-31T15:53:41Z

**Summary:** _summary pending_
- Kind: Incident update · Label: Normal progress (typesafe/jev-1.13-20260917)
- Changed: 2026-10-31 15:53 UTC · Detected: 2026-10-31 15:53 UTC
- [Source: https://status.gorgias.com/incidents/s369t8v416cx](https://status.gorgias.com/incidents/s369t8v416cx)
- [Company: Gorgias](https://rewindex.com/company/gorgias.md)
- Versions: before incident\_version:329/s369t8v416cx@0d10e2d60bf1 → after incident\_version:329/s369t8v416cx@20e262b35a02
- Change 4 of 4 for this incident

Incident page (full timeline): [Mobile app authentication issues resolved](https://rewindex.com/company/gorgias/incidents/s369t8v416cx.md)
## What changed

**1. Changed: Title**

```diff
- Mobile app authentication
+ Mobile app authentication issues resolved
```

**2. Changed: Status**

```diff
- monitoring
+ resolved
```

**3. Added: Resolved time**

```diff
+ 2026-10-31 15:45 UTC
```

**4. Added: Update** (resolved) · 2026-10-31 15:45 UTC

```diff
+ Fixes for both platforms have been shipped to the respective stores.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-30 20:07 UTC | [Major incident: Mobile Application Unavailability](https://rewindex.com/change/idc66e8a83738a0.md) | outage |
| 2026-10-30 20:43 UTC | [Incident updated: Mobile app authentication](https://rewindex.com/change/r414bcda6d52465.md) | Normal progress |
| 2026-10-30 22:23 UTC | [Incident updated: Mobile app authentication](https://rewindex.com/change/r54d530b31b0a93.md) | Normal progress |
| 2026-10-31 15:53 UTC | Incident updated: Mobile app authentication issues resolved (this change) | Normal progress |

Previous: [change](https://rewindex.com/change/r54d530b31b0a93.md) · All Gorgias changes: [timeline](https://rewindex.com/company/gorgias/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Incident updated: Mobile app authentication issues resolved on Gorgias’s status page, changed 2026-10-31 15:53 UTC (change 4 of 4).

- Canonical URL: https://rewindex.com/change/r9f1a6ae09d7037
- Citation: Gorgias, “Incident updated: Mobile app authentication issues resolved” (2026-10-31 15:53 UTC). Archived by Rewindex: https://rewindex.com/change/r9f1a6ae09d7037 (CC BY 4.0).
- Markdown link: `[Gorgias: Incident updated: Mobile app authentication issues resolved (2026-10-31)](https://rewindex.com/change/r9f1a6ae09d7037)`


---
Canonical: https://rewindex.com/change/r9f1a6ae09d7037 · Markdown: https://rewindex.com/change/r9f1a6ae09d7037.md · JSON: https://rewindex.com/api/v1/changes/r9f1a6ae09d7037 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-11T05:26:48.276Z