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ChangesGorgiasAI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API

Gorgias: Incident updated: AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API

Incident updateNormal progress (rule, 100%)Changed status.gorgias.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Gorgias removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: monitoring
After: resolved
AddedResolved time#2
Before: not present
After: 2026-11-03 00:34 UTC
AddedUpdateresolved#3
Before: not present
After: This incident has been resolved.

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Archive proof

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How the archive is checked, and what it cannot prove.

History of this incident

Tuesday, November 3

2 incident changes

Monday, November 2

1 incident change

Cite this

Incident updated: AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API on Gorgias’s status page, changed 2026-11-03 00:43 UTC (change 3 of 3).

Title
Incident updated: AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API
Vendor
Gorgias
Date
URL
https://rewindex.com/change/r8076c0e71b5d66

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