ChangesGorgiasAI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API
Gorgias: Incident updated: AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Gorgias removed; blue is what they added. Muted text is unchanged context.
Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).
Archive proof
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How the archive is checked, and what it cannot prove.
Before captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5d3e3e6cbc313fac…After captured
In the 2026-11-03 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
bbac9aca5ed692b9…
History of this incident
Tuesday, November 3
2 incident changes
- Normal progressIncident
- Normal progressIncident
Incident updateAI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk APIthis change
Monday, November 2
1 incident change
- OutageMajor incident
Cite this
Incident updated: AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API on Gorgias’s status page, changed 2026-11-03 00:33 UTC (change 2 of 3).
- Title
- Incident updated: AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API
- Vendor
- Gorgias
- Date
- URL
- https://rewindex.com/change/r00e1f193701b91