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Rewindex Incidents livekit

Status incidents for livekit

31 incidents started in the last 90 days, 3 of them major or critical, newest first. Maintenance is left out.

From each vendor’s own status page, checked every 10 minutes (Salesforce Trust every 30). Times are UTC.

TodayMonday, October 19Mon, Oct 19

1 incident

Minor, 32 min
17:02Minor incident
Investigating reports of elevated API failures in Chicago region Vendor status page⁠ (opens in new tab)

Friday, October 16

2 incidents

Minor, 1 h 26 min
16:04Minor incident
Degraded SIP Performance in US West Vendor status page⁠ (opens in new tab)
Minor, 1 h 4 min
10:55Minor incident
Intermittent connection timeouts in the Frankfurt region Vendor status page⁠ (opens in new tab)

Tuesday, October 13

1 incident, 1 major or critical

Critical, 3 h 43 min
10:01Critical incident
Observability upload and Agent Simulations failures Vendor status page⁠ (opens in new tab)

Tuesday, October 6

1 incident

Minor, 1 h 6 min
03:46Minor incident
Investigating delayed cloud agent builds in US East Vendor status page⁠ (opens in new tab)

Monday, October 5

1 incident

Minor, 47 min
13:34Minor incident
Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)Vendor status page⁠ (opens in new tab)

Tuesday, September 15

3 incidents, 1 major or critical

Minor, 1 h 5 min
22:10Minor incident
Monitoring reports of intermittently increased API latency impacting Egress, Ingress, and SIP Vendor status page⁠ (opens in new tab)
Minor, 1 h 12 min
17:04Minor incident
Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIP Vendor status page⁠ (opens in new tab)
Major, 2 h 58 min
12:31Major incident
Cloud Dashboard, Analytics Services, and Billing API failures Vendor status page⁠ (opens in new tab)

Tuesday, September 8

1 incident

No impact listed, under a minute
08:45Incident, no impact listed
Some sessions incorrectly shown as active Vendor status page⁠ (opens in new tab)

Saturday, September 5

1 incident

Minor, 1 h 36 min
23:36Minor incident
Identified increased agent join latencies in eu-central Vendor status page⁠ (opens in new tab)

Wednesday, September 2

2 incidents, 1 major or critical

Minor, 20 min
21:25Minor incident
Investigating reports of one-way audio issues in LiveKit Phone Numbers Vendor status page⁠ (opens in new tab)
Major, 3 h 41 min
08:15Major incident
LiveKit dashboard failing to load Vendor status page⁠ (opens in new tab)

Wednesday, August 26

1 incident

No impact listed, 1 h 38 min
10:44Incident, no impact listed
Elevated inference errors — US East Vendor status page⁠ (opens in new tab)

Monday, August 24

1 incident

Minor, 4 h 3 min
10:11Minor incident
Agent session analytics displaying incorrect values in EU Central and India regions Vendor status page⁠ (opens in new tab)

Sunday, August 23

1 incident

No impact listed, under a minute
21:00Incident, no impact listed
Egress recordings terminated early in US East Vendor status page⁠ (opens in new tab)

Thursday, August 20

1 incident

Minor, 37 min
21:10Minor incident
Investigating reports of elevated egress & connector API errors Vendor status page⁠ (opens in new tab)

Wednesday, August 19

1 incident

Minor, 4 h 57 min
19:33Minor incident
Investigating delayed session data ingestion on Cloud Dashboard Vendor status page⁠ (opens in new tab)

Monday, August 17

1 incident

Minor, 1 h 12 min
18:10Minor incident
Investigating reports of failed SIP Transfer calls in US East Vendor status page⁠ (opens in new tab)

Friday, August 14

1 incident

Minor, 1 h 51 min
21:10Minor incident
Hosted agent builds failing in US East Vendor status page⁠ (opens in new tab)

Thursday, August 13

1 incident

Minor, 3 h 33 min
20:42Minor incident
Investigating longer than usual dashboard loading times Vendor status page⁠ (opens in new tab)

Wednesday, August 12

1 incident

No impact listed, 1 h 35 min
18:34Incident, no impact listed
Investigating alerts for increased timeout error rates on ListParticipants APIs Vendor status page⁠ (opens in new tab)

Friday, August 7

1 incident

Minor, 1 h 5 min
21:22Minor incident
A percentage of cross-region calls between US West and US Central not completing Vendor status page⁠ (opens in new tab)

Thursday, August 6

1 incident

Minor, 7 h
19:51Minor incident
Elevated error rate on LiveKit Inference (google/gemma-4-31b-it)Vendor status page⁠ (opens in new tab)

Tuesday, August 4

1 incident

Minor, 1 h 26 min
20:45Minor incident
Elevated timeouts on LiveKit Inference (google/gemma-4-31b-it)Vendor status page⁠ (opens in new tab)

Monday, August 3

1 incident

Minor, 4 h 18 min
15:30Minor incident
Sessions view not populating in the Cloud Dashboard Vendor status page⁠ (opens in new tab)

Thursday, July 30

2 incidents

No impact listed, under a minute
22:55Incident, no impact listed
Intermittent webhook delivery failures Vendor status page⁠ (opens in new tab)
No impact listed, 3 h 32 min
18:53Incident, no impact listed
Investigating longer than usual dashboard loading times Vendor status page⁠ (opens in new tab)

Tuesday, July 28

1 incident

No impact listed, under a minute
14:46Incident, no impact listed
Elevated SIP API error rates in the London region Vendor status page⁠ (opens in new tab)

Monday, July 27

1 incident

No impact listed, under a minute
17:00Incident, no impact listed
Elevated connectivity issues in US West Vendor status page⁠ (opens in new tab)

Thursday, July 23

1 incident

No impact listed, under a minute
08:00Incident, no impact listed
Increased egress latency and media connection interruptions in London region Vendor status page⁠ (opens in new tab)