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CompaniesXeroMonthly reportsMay 2025

Xero in May 2025: incidents, uptime and changes

7incidents posted
2labelled major or critical
99.61%free of major/critical
97.30%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 2 h 52 min, incident time 20 h 4 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 2 · Minor 5

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
AU: Payroll - Customers are unable to submit superannuation paymentsMajor58 minresolved05-13
Global: Errors in Xero HQ client list and Bank Reconciliation pageMajor1.9 hresolved05-27

Other incidents 5

IncidentImpactStartedDurationStatusDay
Global: Login - some customers may be experiencing issues when logging into XeroMinor1.6 hresolved05-08
Global: Xero - Customers are experiencing issues accessing XeroMinor22 minresolved05-11
Australia: Xero Tax - increased processing times when filingMinor13 hresolved05-15
Global: Xero- some customers may be experiencing slowness in XeroMinor1.4 hresolved05-18
Global - Xero sign-ups and account changesMinor1.1 hresolved05-29

Maintenance 1

Show scheduled maintenance

Cite this

Xero posted 7 status incidents in May 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in May 2025
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2025/05

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