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Xero: Global: Login - some customers may be experiencing issues when logging into Xero

MinorStatus: resolvedStarted Resolved (1.6 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue preventing customers trying to log in to Xero. We apologise for any inconvenience this has caused. This was due to a bug related to SSO which prevented newly created users from signing in.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2025-05-08 18:20 UTC, resolved after 1.6 h, 1 update(s).

Title
Global: Login - some customers may be experiencing issues when logging into Xero
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/f6tjdbk5v2j5

Xero profileRecent Xero incidentsAll outages on May 8, 2025Xero in May 2025MarkdownJSON