# Xero in May 2025: incidents, uptime and changes

> Xero in May 2025: 7 incidents on its status page (2 major or critical), 99.61% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 5
- Uptime (vendor-reported): 99.61% free of major/critical incidents, 97.30% free of any incident; outage time 2 h 52 min, incident time 20 h 4 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/xero/2025/04.md) · Next: [June 2025](https://rewindex.com/company/xero/2025/06.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [AU: Payroll - Customers are unable to submit superannuation payments](https://rewindex.com/company/xero/incidents/t8p4p94nkvv6.md) | major | 2025-05-13 05:53 UTC | 2025-05-13 06:51 UTC | 58 min | resolved |
| [Global: Errors in Xero HQ client list and Bank Reconciliation page](https://rewindex.com/company/xero/incidents/09wcfs9fhks7.md) | major | 2025-05-27 13:54 UTC | 2025-05-27 15:48 UTC | 1.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Global: Login - some customers may be experiencing issues when logging into Xero](https://rewindex.com/company/xero/incidents/f6tjdbk5v2j5.md) | minor | 2025-05-08 18:20 UTC | 2025-05-08 19:58 UTC | 1.6 h | resolved |
| [Global: Xero - Customers are experiencing issues accessing Xero](https://rewindex.com/company/xero/incidents/1sk83wvcppgv.md) | minor | 2025-05-11 17:55 UTC | 2025-05-11 18:17 UTC | 22 min | resolved |
| [AU: Payroll - Customers are unable to submit superannuation payments](https://rewindex.com/company/xero/incidents/t8p4p94nkvv6.md) | major | 2025-05-13 05:53 UTC | 2025-05-13 06:51 UTC | 58 min | resolved |
| [Australia: Xero Tax - increased processing times when filing](https://rewindex.com/company/xero/incidents/zwvk61djsyhw.md) | minor | 2025-05-15 00:52 UTC | 2025-05-15 13:34 UTC | 13 h | resolved |
| [Global: Xero- some customers may be experiencing slowness in Xero](https://rewindex.com/company/xero/incidents/stnyhk19w4xh.md) | minor | 2025-05-18 23:50 UTC | 2025-05-19 01:13 UTC | 1.4 h | resolved |
| [Global: Errors in Xero HQ client list and Bank Reconciliation page](https://rewindex.com/company/xero/incidents/09wcfs9fhks7.md) | major | 2025-05-27 13:54 UTC | 2025-05-27 15:48 UTC | 1.9 h | resolved |
| [Global - Xero sign-ups and account changes](https://rewindex.com/company/xero/incidents/5d9g5hphvqds.md) | minor | 2025-05-29 10:56 UTC | 2025-05-29 12:03 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Xero Projects - Planned maintenance](https://rewindex.com/company/xero/incidents/bmxsknrz8vb5.md) | maintenance | 2025-05-03 19:00 UTC | 2025-05-03 21:52 UTC | 2.9 h | resolved |

## Cite this

Xero posted 7 status incidents in May 2025 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2025/05
- Citation: Xero, “Xero in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2025/05 (CC BY 4.0).
- Markdown link: `[Xero: Xero in May 2025 (2025-05-01)](https://rewindex.com/company/xero/2025/05)`


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Canonical: https://rewindex.com/company/xero/2025/05 · Markdown: https://rewindex.com/company/xero/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:35:11.399Z