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CompaniesXeroMonthly reportsJune 2023

Xero in June 2023: incidents, uptime and changes

14incidents posted
6labelled major or critical
98.44%free of major/critical
96.10%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 11 h 12 min, incident time 28 h 4 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 2 · Major 4 · Minor 5 · No impact listed 3

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Xero currently unavailableCritical24 minresolved06-07
Global: GST - Some customers unable to load GST specific reportsCritical1.3 hresolved06-15
Global: Reporting - 'Something went wrong' error message when running the General Ledger Details reportMajor49 minresolved06-09
Multiple products impacted by an outage our third party dependency, AWS, are experiencingMajor3.1 hresolved06-13
Global: WorkflowMax - customers may be receiving error messagesMajor5.1 hresolved06-26
Global: Xero Central - some customers may be unable to raise casesMajor32 minresolved06-28

Other incidents 8

IncidentImpactStartedDurationStatusDay
AU: Payroll - Xero Me and timesheets performance issuesMinor25 minresolved06-20
Global: Customers may be experiencing errors or slowness in XeroMinor17 minresolved06-23
Global: Xero Central - Some customers experiencing problems logging inMinor31 minresolved06-23
Global: Classic invoicing - preview of invoice not workingNo impact listed0 minresolved06-26
Global: Email to bills - Some customers receiving an errorNo impact listed1.0 hresolved06-26
UK: VAT - Some users unable to file with HMRCMinor19 hresolved06-26
Global: Short-term cash flow - Page not loading for some customersNo impact listed1.6 hresolved06-28
Australia: AU Tax - Some customers may be experiencing performance issuesMinor1.6 hresolved06-30

Maintenance 2

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Cite this

Xero posted 14 status incidents in June 2023 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in June 2023
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2023/06

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