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CompaniesXeroMonthly reportsDecember 2021

Xero in December 2021: incidents, uptime and changes

7incidents posted
6labelled major or critical
97.62%free of major/critical
97.08%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 17 h 39 min, incident time 21 h 42 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 5 · Minor 1

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Investigating Possible IssueCritical1.0 hresolved12-01
Some users are experiencing an error when accessing VAT returns in Xero.Major51 minresolved12-03
Investigating Possible IssueMajor1.6 hresolved12-05
Some Users are experiencing issues when using XeroMajor10 hresolved12-07
Xero Community Access Error MessageMajor2.1 hresolved12-16
Some users are experiencing issues in XeroMajor1.8 hresolved12-22

Other incidents 1

IncidentImpactStartedDurationStatusDay
User Settings and Expenses in XeroMinor2.7 hresolved12-06

Cite this

Xero posted 7 status incidents in December 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Xero in December 2021
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/2021/12

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