# Xero in December 2021: incidents, uptime and changes

> Xero in December 2021: 7 incidents on its status page (6 major or critical), 97.62% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Xero’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/xero/2021/12
Last updated: 2022-01-01T00:00:00Z

- Incidents posted: 7 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 1, major 5, minor 1
- Uptime (vendor-reported): 97.62% free of major/critical incidents, 97.08% free of any incident; outage time 17 h 39 min, incident time 21 h 42 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2021](https://rewindex.com/company/xero/2021/11.md) · Next: [January 2022](https://rewindex.com/company/xero/2022/01.md) · [All months](https://rewindex.com/company/xero/reports.md) · [Xero](https://rewindex.com/company/xero.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating Possible Issue](https://rewindex.com/company/xero/incidents/vg0nkt0vsj68.md) | critical | 2021-12-01 01:46 UTC | 2021-12-01 02:48 UTC | 1.0 h | resolved |
| [Some users are experiencing an error when accessing VAT returns in Xero.](https://rewindex.com/company/xero/incidents/0vws3chzk6v8.md) | major | 2021-12-03 11:50 UTC | 2021-12-03 12:41 UTC | 51 min | resolved |
| [Investigating Possible Issue](https://rewindex.com/company/xero/incidents/p9dtzxhk8k0d.md) | major | 2021-12-05 23:43 UTC | 2021-12-06 01:18 UTC | 1.6 h | resolved |
| [Some Users are experiencing issues when using Xero](https://rewindex.com/company/xero/incidents/rgrk161xh77k.md) | major | 2021-12-07 16:15 UTC | 2021-12-08 02:32 UTC | 10 h | resolved |
| [Xero Community Access Error Message](https://rewindex.com/company/xero/incidents/qtm6kp5s0n7h.md) | major | 2021-12-16 01:25 UTC | 2021-12-16 03:30 UTC | 2.1 h | resolved |
| [Some users are experiencing issues in Xero](https://rewindex.com/company/xero/incidents/g3140kjhs9tr.md) | major | 2021-12-22 13:19 UTC | 2021-12-22 15:08 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating Possible Issue](https://rewindex.com/company/xero/incidents/vg0nkt0vsj68.md) | critical | 2021-12-01 01:46 UTC | 2021-12-01 02:48 UTC | 1.0 h | resolved |
| [Some users are experiencing an error when accessing VAT returns in Xero.](https://rewindex.com/company/xero/incidents/0vws3chzk6v8.md) | major | 2021-12-03 11:50 UTC | 2021-12-03 12:41 UTC | 51 min | resolved |
| [Investigating Possible Issue](https://rewindex.com/company/xero/incidents/p9dtzxhk8k0d.md) | major | 2021-12-05 23:43 UTC | 2021-12-06 01:18 UTC | 1.6 h | resolved |
| [User Settings and Expenses in Xero](https://rewindex.com/company/xero/incidents/jd1pj11f1w0w.md) | minor | 2021-12-06 23:45 UTC | 2021-12-07 02:28 UTC | 2.7 h | resolved |
| [Some Users are experiencing issues when using Xero](https://rewindex.com/company/xero/incidents/rgrk161xh77k.md) | major | 2021-12-07 16:15 UTC | 2021-12-08 02:32 UTC | 10 h | resolved |
| [Xero Community Access Error Message](https://rewindex.com/company/xero/incidents/qtm6kp5s0n7h.md) | major | 2021-12-16 01:25 UTC | 2021-12-16 03:30 UTC | 2.1 h | resolved |
| [Some users are experiencing issues in Xero](https://rewindex.com/company/xero/incidents/g3140kjhs9tr.md) | major | 2021-12-22 13:19 UTC | 2021-12-22 15:08 UTC | 1.8 h | resolved |

## Cite this

Xero posted 7 status incidents in December 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/xero/2021/12
- Citation: Xero, “Xero in December 2021” (2021-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/xero/2021/12 (CC BY 4.0).
- Markdown link: `[Xero: Xero in December 2021 (2021-12-01)](https://rewindex.com/company/xero/2021/12)`


---
Canonical: https://rewindex.com/company/xero/2021/12 · Markdown: https://rewindex.com/company/xero/2021/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:17:08.026Z