CompaniesXeroMonthly reportsJanuary 2017
Xero in January 2017: incidents, uptime and changes
6incidents posted
1labelled major or critical
99.84%free of major/critical
99.30%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 1 h 11 min, incident time 5 h 9 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 1 · Minor 4 · No impact listed 1
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Users unable to log into Xero | Critical | 1.2 h | resolved | 01-30 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Issue exporting Reports in Xero | Minor | 1.9 h | resolved | 01-19 | |
| Unable to raise support cases through our Xero Help Centre and from inside Xero application | No impact listed | 4.4 h | resolved | 01-19 | |
| Some Users Unable To Log Into Xero. | Minor | 33 min | resolved | 01-24 | |
| Some Users Are Unable to Access Workpapers | Minor | 31 min | resolved | 01-31 | |
| Some Users Are Unable to Access Workpapers | Minor | 25 h | resolved | 01-31 |
Cite this
Xero posted 6 status incidents in January 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Xero in January 2017
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/2017/01