Xero: Unable to raise support cases through our Xero Help Centre and from inside Xero application
Timeline of updates
- resolved
Our Product Team have resolved the issue that was preventing users from submitting support cases through our Help Centre and from within the Xero application. Thank you for your patience while we fixed the issue.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2017-01-19 13:16 UTC, resolved after 4.4 h, 1 update(s).
- Title
- Unable to raise support cases through our Xero Help Centre and from inside Xero application
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/c2p5dlwfbh3p
Xero profileRecent Xero incidentsAll outages on January 19, 2017Xero in January 2017MarkdownJSON