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Twilio: SMS and Calls Overcharges for UK Numbers

MinorStatus: resolvedStarted Resolved (8.9 h)1 updatestatus.twilio.com (opens in new tab)

Timeline of updates

  1. resolved

    The process of overcharging for some UK calls and sms has been resolved, and the service is functioning normally at this time. We are continuing the process of crediting back the overcharges.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-09-27 13:19 UTC, resolved after 8.9 h, 1 update(s).

Title
SMS and Calls Overcharges for UK Numbers
Vendor
Twilio
Date
URL
https://rewindex.com/company/twilio/incidents/b1r9kwyl93rd

Twilio profileRecent Twilio incidentsAll outages on September 27, 2021Twilio in September 2021MarkdownJSON