Twilio: TaskRouter and Flex Returning 500s Status Codes
Timeline of updates
- resolved
TaskRouter and Flex were degraded for 1 minute between 11:36 and 11:37 Pacific Time on 08/09/2021. During this period, customers may have experienced status codes in the 500s indicating an internal service error. The issue has now been resolved.
From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Twilio, started 2021-08-09 19:06 UTC, resolved after 0 min, 1 update(s).
- Title
- TaskRouter and Flex Returning 500s Status Codes
- Vendor
- Twilio
- Date
- URL
- https://rewindex.com/company/twilio/incidents/49yh1rvvrrql
Twilio profileRecent Twilio incidentsAll outages on August 9, 2021Twilio in August 2021MarkdownJSON