# Twilio: TaskRouter and Flex Returning 500s Status Codes

> Twilio status incident “TaskRouter and Flex Returning 500s Status Codes” on 2021-08-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/49yh1rvvrrql
Last updated: 2021-08-09T19:06:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-08-09 19:06 UTC · Resolved: 2021-08-09 19:06 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/49yh1rvvrrql](https://status.twilio.com/incidents/49yh1rvvrrql)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-09 19:06 UTC: TaskRouter and Flex were degraded for 1 minute between 11:36 and 11:37 Pacific Time on 08/09/2021. During this period, customers may have experienced status codes in the 500s indicating an internal service error. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-08-09 19:06 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/49yh1rvvrrql
- Citation: Twilio, “TaskRouter and Flex Returning 500s Status Codes” (2021-08-09 19:06 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/49yh1rvvrrql (CC BY 4.0).
- Markdown link: `[Twilio: TaskRouter and Flex Returning 500s Status Codes (2021-08-09)](https://rewindex.com/company/twilio/incidents/49yh1rvvrrql)`


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Canonical: https://rewindex.com/company/twilio/incidents/49yh1rvvrrql · Markdown: https://rewindex.com/company/twilio/incidents/49yh1rvvrrql.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/49yh1rvvrrql · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:04.153Z