CompaniesSinchMonthly reportsJanuary 2022
Sinch in January 2022: incidents, uptime and changes
57incidents posted
1labelled major or critical
99.87%free of major/critical
47.45%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 56 min, incident time 16.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 40 · No impact listed 16
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Service outage - Account Information on customer dashboard | Major | 56 min | resolved | 01-13 |
Other incidents 56
Maintenance 72
Show scheduled maintenance
- [Scheduled] DI MMS 365 – MM7 | Operator Services | Application Maintenance | Ref Number# PSD-9448
- [Scheduled] Sinch Contact Pro Quarterly Maintenance - EU
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] DI MMS 365 – MM4 | Operator Services | Application Maintenance | Ref Number# PSD-9446
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application and System Maintenance | PCR Number # 9389
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# CRQ000000430607
- DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application and System Maintenance | PCR Number # 9390
- [Scheduled] Sinch Maintenance - SSL Certificate Renewal and Installation - US API Gateways
- [Scheduled] Sinch Contact Pro Quarterly Maintenance - EU
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging & Operator Services | Application Maintenance | PCR Number # PSD-9447
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] DI MMS 365 - MM7 | Enterprise Messaging | Application Maintenance | PCR Number # PSD-9444
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number # 9456
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2487
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application and System Maintenance | PCR Number # 9383
- [Scheduled] Sinch Scheduled Maintenance - Mblox Legacy (US)
- [Scheduled] RESCHEDULED - DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number # PSD-9475
- [Scheduled] DI SMS 365| Enterprise Messaging | Message Manager Application Maintenance | PCR Number #PSD-9474
- [Scheduled] External Maintenance - US and Canada Long Number Provider
- [Scheduled] DI SMS 365 (SMSx) | Operator services | 3rd party Network Maintenance | Ref Number# CRQ000000431929
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Maintenance | Planned maintenance towards one of our partners in Mexico
- [Scheduled] DI SMS 365 (iSMS) | Operator Services | DI Application Maintenance | PCR Number # PSD-9473
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number # PSD-9475
- [Scheduled] DI SMS 365 | Enterprise Messaging | SDI to Sinch ClearSky US short codes Migration
- Philippines
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2494
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] External Maintenance - US Long Number Provider
- [Scheduled] DI SMS 365| Enterprise Messaging | CMP Portal Application Maintenance | PCR Number # 9481
- [Scheduled] [EXTENSION] DI SMS 365| Enterprise Messaging | CMP Portal Application Maintenance | PCR Number # 9481
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] External Maintenance - Bell Canada
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] DI SMS 365 | Enterprise Messaging | Application Maintenance | PCR Number # PSD-9384
- [Scheduled] DI SMS 365 | Enterprise Messaging | SDI to Sinch AT&T US Short Code Migration
- [Scheduled] External Maintenance - T-Mobile - US
- [Scheduled] Sinch Contact Pro Weekly Maintenance - EU
- [Scheduled] DI SMS 365 | Enterprise Messaging | SDI to Sinch Vodafone New Zealand Migration
- [Scheduled] WhatsApp Routine Maintenance - EU
- [Scheduled] [Updated SSL Certificate Installation] REST and HTTPSMS (US – 25th January 2022 @ 09:00–11:00 UTC)
- [Scheduled] WhatsApp Routine Maintenance - US
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2493
- [Scheduled] DI MMS 365 – MM4 | Operator Services | Application Maintenance | Ref Number# PSD-9532
- [Scheduled] Scheduled Reach Platform Maintenance
- [Scheduled] Conversation API Routine Maintenance - EU
- [Scheduled] Sinch Maintenance Notification on our CA sites loadbalancers
- [Scheduled] Conversation API Routine Maintenance - US
- [Scheduled] External Maintenance - Telcel Mexico
- [Scheduled] External Maintenance - Toll Free Number Provider
- [Scheduled] External Maintenance - AT&T - US
- [INCIDENT] | Enterprise Messaging & Operator Services | Customer Ticketing Portal down | TT# MNOC-36963
- [Scheduled] DI SMS 365 (SMSx) & DI MMS 365 (MM7) | Operator Services & Enterprise Messaging | Network Maintenance | PCR Number # PSD-9458
- [Scheduled] DI MMS 365 – MM4 | Operator Services | Application Maintenance | Ref Number# PSD-9497
- [Scheduled] DI SMS 365 (SMSx) & DI MMS 365 (MM7) | Operator Services & Enterprise Messaging | Network Maintenance | PCR Number # PSD-9458
- [Scheduled] Customer Portal routine maintenance
- [Scheduled] Sinch Maintenance Notification on our AU and BR sites loadbalancers
- [Scheduled] DI MMX 365 | Operator Services | Application and Network Maintenance | PCR Number # PSD-9466
- [Scheduled] DI GRX 365 | Operator Services | Application and Network Maintenance | PCR Number # PSD-9466
- [Scheduled] DI LTE 365 | Operator Services | Application and Network Maintenance | PCR Number # PSD-9466
- [Scheduled] External Maintenance - Claro Peru
- [Scheduled] DI SMS 365 | Enterprise Messaging | 3rd party Network Maintenance | Ref Number# 2501
- [Scheduled] External Maintenance - AT&T - US
- [Scheduled] DI SMS 365| Enterprise Messaging | Message Manager Application Maintenance | PCR Number #PSD-9537
- [Scheduled] Test - Sinch Contact Pro Weekly Maintenance - EU
- [Scheduled] Sinch Scheduled Maintenance - Security Enhancement US sites
Cite this
Sinch posted 57 status incidents in January 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Sinch in January 2022
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/2022/01