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CompaniesSinchMonthly reportsJanuary 2022

Sinch in January 2022: incidents, uptime and changes

57incidents posted
1labelled major or critical
99.87%free of major/critical
47.45%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 56 min, incident time 16.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 40 · No impact listed 16

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Service outage - Account Information on customer dashboardMajor56 minresolved01-13

Other incidents 56

IncidentImpactStartedDurationStatusDay
Delivery issues - Bouygues TelecomMinor5.5 hresolved01-03
DI SMS 365 (SMSx) | Operator Services | Non-availability of query services - Finland operatorsMinor10 dresolved01-03
Delivery issues - Telia NorwayMinor1.4 hresolved01-04
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in EgyptMinor12 hresolved01-04
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36295Minor9.1 hresolved01-04
Connectivity Issues toward our AU1 endpointNo impact listed0 minresolved01-06
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT and DLR traffic towards Vodafone in EgyptMinor12 hresolved01-06
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36353No impact listed5.3 hresolved01-06
Delivery issues - 3 IrelandMinor1.5 hresolved01-07
Delivery issues - Orange, RomaniaMinor3.1 hresolved01-07
Delivery issues - Vodafone EgyptMinor6.3 hresolved01-08
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36404No impact listed5.1 hresolved01-08
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36411No impact listed5.0 hresolved01-08
Delivery Issue Brazil - ClaroMinor13 hresolved01-09
DI MMS 365 - MMS | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36420Minor35 minresolved01-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36471No impact listed6.2 hresolved01-10
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in EgyptNo impact listed13 hresolved01-12
Delivery Issue - Grameenphone - BangladeshMinor49 minresolved01-13
Deliery Issues - Multiple DestinationsMinor46 hresolved01-13
DI SMS 365 | Enterprise Messaging | Potential delay in receipt of DLR from GrameenPhone in BangladeshMinor3.6 hresolved01-13
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT and DLR traffic towards Vodafone in EgyptMinor4.0 hresolved01-14
DI SMS 365 | Enterprise Messaging | Delay in delivery of traffic towards the United States and Canada networksMinor24 hresolved01-14
Delivery Issues - Toll-Free Provider US & CAMinor3 dresolved01-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36599No impact listed7.5 hresolved01-14
DI SMS 365 | Enterprise Messaging | Delay in delivery of MT,MO and DLR traffic towards Radiomovil Dipsa (TELCEL) in MexicoMinor8.5 hresolved01-14
Delivery issues - Telcel MexicoMinor3 dresolved01-14
Delivery Degradation - AT&T USMinor13 hresolved01-15
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Teletok in TokelauMinor3 dresolved01-15
Delivery Issue - Pakistan - TelenorMinor7.2 hresolved01-16
Delivery Issue Venezuela - MovistarMinor2.0 hresolved01-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36636No impact listed5.3 hresolved01-16
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone EgyptMinor3.6 hresolved01-17
Delivery Issue - Pakistan - UfoneMinor6.9 hresolved01-18
Service Notification - DashboardMinor24 hresolved01-18
Delivery Issue - Grameenphone BangladeshMinor5.5 hresolved01-18
Delivery Degradation - Sky Mobile UKMinor6.5 hresolved01-18
Delivery Issues - TurkeyMinor7.7 hresolved01-19
Calling Degradation - BrazilMinor1.8 hresolved01-19
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36713No impact listed9.1 hresolved01-20
Calling Degradation - BrazilMinor2.5 hresolved01-20
Delivery Degradation - Vodafone EgyptMinor35 hresolved01-21
Service Notification - DashboardMinor20 hresolved01-21
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36793No impact listed2.0 hresolved01-21
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36820No impact listed7.3 hresolved01-22
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36847No impact listed3.3 hresolved01-23
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36847No impact listed3.7 hresolved01-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-36880Minor7.5 hresolved01-24
Service outage - Account Information on customer dashboardMinor27 minresolved01-25
Delivery Issues TurkeyMinor5 minresolved01-25
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in EgyptNo impact listed3.3 hresolved01-26
Performance degradation - Norway - TeliaMinor1.0 hresolved01-26
US3 Site DegradationMinor16 hresolved01-27
Delivery Degradation - Freedom Mobile & Sasktel - CanadaMinor16 hresolved01-27
Extended: External Maintenance - Claro PeruNo impact listed10 hresolved01-28
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37017No impact listed3.5 hresolved01-28
Delivery Issue - Pakistan - TelenorMinor6.6 hresolved01-29

Maintenance 72

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Cite this

Sinch posted 57 status incidents in January 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in January 2022
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2022/01

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