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CompaniesSinchMonthly reportsFebruary 2022

Sinch in February 2022: incidents, uptime and changes

71incidents posted
2labelled major or critical
97.53%free of major/critical
21.71%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 16 h 33 min, incident time 21.9 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 1 · Minor 47 · No impact listed 22

Major and critical incidents 2

IncidentImpactStartedDurationStatusDay
Account creation on dashboardCritical7.2 hresolved02-24
Delivery Degradation - MobileOne - SingaporeMajor9.4 hresolved02-07

Other incidents 69

IncidentImpactStartedDurationStatusDay
Service degradation - Pricing on customer dashboardMinor34 dresolved02-01
Performance Degradation - Safaricom KenyaMinor25 hresolved02-01
DI SMS 365 | Enterprise Messaging | Potential Delay in Delivery of MO, MT and DLR traffic towards Safaricom KenyaMinor5.2 hresolved02-01
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO , MT and DLR traffic towards Vodafone in EgyptMinor1.3 hresolved02-01
Service degradation - Numbers provisioning on customer dashboardMinor1.6 hresolved02-02
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37152No impact listed3.1 hresolved02-02
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37188No impact listed4.9 hresolved02-03
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT# MNOC-37214No impact listed1.2 hresolved02-04
Delivery issues - CSTmovel - Sao Tome & PrincipeMinor6.9 hresolved02-04
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37262No impact listed5.7 hresolved02-06
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO,MT and DLR traffic towards Net One Cellular in Zimbabwe.Minor15 hresolved02-06
Delivery Issue - Pakistan - TelenorMinor1.8 hresolved02-07
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT# MNOC-37268Minor56 minresolved02-07
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO,MT and DLR traffic towards U-Mobile MalaysiaMinor7.8 hresolved02-07
Service degradation - Analytics on customer dashboardMinor22 hresolved02-07
Delivery Degradation - Vodafone PortugalMinor25 hresolved02-07
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT# MNOC-37283Minor35 minresolved02-08
Delivery issues - Korek IraqMinor6.0 hresolved02-08
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37322No impact listed3.6 hresolved02-09
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MO,MT and DLR traffic towards Net One Cellular in Zimbabwe.Minor6.2 hresolved02-09
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37350No impact listed10 hresolved02-09
Delivery issues - Korek IraqMinor5.9 hresolved02-09
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards Bandwidth USA in United StatesMinor1.7 hresolved02-10
Performance degradation - Norway - TeliaMinor3.5 hresolved02-10
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37404No impact listed3.7 hresolved02-11
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37433No impact listed10 hresolved02-11
On-Prem Calling Services - Performance DegradationMinor19 hresolved02-12
General Network Disturbance - EUMinor2.9 hresolved02-12
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO/MT/DR traffic towards multiple destinationsMinor2.2 hresolved02-12
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37459Minor5.2 hresolved02-12
Delivery Issue - Claro BrazilMinor20 hresolved02-13
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37476No impact listed40 hresolved02-13
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO and MT Traffic towards ClearSky(Getlisa) in United StatesMinor1.2 hresolved02-14
Delivery Issue New Zealand - 2DegreesMinor7.8 hresolved02-14
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37516No impact listed12 hresolved02-15
DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT# MNOC-37529No impact listed1.4 hresolved02-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37557No impact listed1.0 hresolved02-16
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37564No impact listed3.2 hresolved02-17
Service Degradation - Dashboard invitesMinor22 hresolved02-17
Delivery Issue - Pakistan - TelenorMinor4.2 hresolved02-17
Sinch Operator Notification - Toll free Number providerMinor7.1 hresolved02-17
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37584No impact listed12 hresolved02-17
Sinch Operator Notification - Toll free Number providerMinor4.6 hresolved02-17
Service Degradation - Dashboard - Message search and analyticsMinor7 dresolved02-18
Delivery Issue - NorwayMinor1.7 hresolved02-18
DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR traffic towards AT&T MexicoNo impact listed5.0 hresolved02-18
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37625Minor5.7 hresolved02-18
Delivery issues - Telcel MexicoMinor17 hresolved02-19
DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-37636Minor3.9 hresolved02-19
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37637Minor12 hresolved02-19
Delivery Issue - Telenor NorwayMinor5.4 hresolved02-21
Delivery Issue - Telenor PakistanMinor16 hresolved02-21
Delivery Issue France - TransatelMinor6.2 hresolved02-22
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37707Minor54 minresolved02-22
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37718No impact listed3.3 hresolved02-23
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT#MNOC-37737No impact listed12 hresolved02-23
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of DLR traffic.No impact listed1.0 hresolved02-24
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37785No impact listed2.7 hresolved02-24
DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of DLR traffic towards Multiple Destination| MNOC-37783Minor5 dresolved02-25
Delivery Issue - Bangladesh - GrameenPhoneMinor7.6 hresolved02-25
Delivery Issue - Pakistan - TelenorMinor6.9 hresolved02-25
Delivery Issue Mexico - TelcelMinor4.9 hresolved02-25
General Network Disturbance - AUMinor4.6 hresolved02-25
Delivery Issue Iraq - Asia CellMinor14 hresolved02-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37808No impact listed9.1 hresolved02-25
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37842No impact listed7.2 hresolved02-26
DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-37860No impact listed3.7 hresolved02-27
Delivery Issue - Pakistan - JazzMinor3.5 hresolved02-28
Delivery Issues Bolivia - TigoMinor23 hresolved02-28

Maintenance 75

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Cite this

Sinch posted 71 status incidents in February 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

Title
Sinch in February 2022
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/2022/02

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