# Sinch in February 2022: incidents, uptime and changes

> Sinch in February 2022: 71 incidents on its status page (2 major or critical), 97.53% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/02
Last updated: 2022-03-02T13:12:00Z

- Incidents posted: 71 (major/critical: 2) · Maintenance: 75
- By vendor impact label: critical 1, major 1, minor 47, none 22
- Uptime (vendor-reported): 97.53% free of major/critical incidents, 21.71% free of any incident; outage time 16 h 33 min, incident time 21.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2022](https://rewindex.com/company/sinch/2022/01.md) · Next: [March 2022](https://rewindex.com/company/sinch/2022/03.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Account creation on dashboard](https://rewindex.com/company/sinch/incidents/4swtrb3kk7m7.md) | critical | 2022-02-24 14:25 UTC | 2022-02-24 21:36 UTC | 7.2 h | resolved |
| [Delivery Degradation - MobileOne - Singapore](https://rewindex.com/company/sinch/incidents/zv2ny0chrncy.md) | major | 2022-02-07 20:10 UTC | 2022-02-08 05:32 UTC | 9.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service degradation - Pricing on customer dashboard](https://rewindex.com/company/sinch/incidents/3m5zqhzk9ks1.md) | minor | 2022-02-01 08:28 UTC | 2022-03-07 13:36 UTC | 34 d | resolved |
| [Performance Degradation - Safaricom Kenya](https://rewindex.com/company/sinch/incidents/rn36p63kk2c0.md) | minor | 2022-02-01 10:08 UTC | 2022-02-02 10:55 UTC | 25 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in Delivery of MO, MT and DLR traffic towards Safaricom Kenya](https://rewindex.com/company/sinch/incidents/gjc61qfbdy8d.md) | minor | 2022-02-01 11:12 UTC | 2022-02-01 16:21 UTC | 5.2 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/8l4rlmn7m810.md) | minor | 2022-02-01 15:13 UTC | 2022-02-01 16:28 UTC | 1.3 h | resolved |
| [Service degradation - Numbers provisioning on customer dashboard](https://rewindex.com/company/sinch/incidents/np975qcmqg83.md) | minor | 2022-02-02 08:20 UTC | 2022-02-02 09:56 UTC | 1.6 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37152](https://rewindex.com/company/sinch/incidents/wglsn8k0mw2x.md) | none | 2022-02-02 17:16 UTC | 2022-02-02 20:22 UTC | 3.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37188](https://rewindex.com/company/sinch/incidents/1qtwtf43qz77.md) | none | 2022-02-03 16:37 UTC | 2022-02-03 21:33 UTC | 4.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-37214](https://rewindex.com/company/sinch/incidents/z11k14x1j4xq.md) | none | 2022-02-04 09:59 UTC | 2022-02-04 11:11 UTC | 1.2 h | resolved |
| [Delivery issues - CSTmovel - Sao Tome & Principe](https://rewindex.com/company/sinch/incidents/w59gf8nny88h.md) | minor | 2022-02-04 21:46 UTC | 2022-02-05 04:42 UTC | 6.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37262](https://rewindex.com/company/sinch/incidents/wsrljw6sprd0.md) | none | 2022-02-06 16:58 UTC | 2022-02-06 22:42 UTC | 5.7 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO,MT and DLR traffic towards Net One Cellular in Zimbabwe.](https://rewindex.com/company/sinch/incidents/g2vsl7gwrhh2.md) | minor | 2022-02-06 18:24 UTC | 2022-02-07 09:14 UTC | 15 h | resolved |
| [Delivery Issue - Pakistan - Telenor](https://rewindex.com/company/sinch/incidents/bgjcn9g9w3d9.md) | minor | 2022-02-07 00:10 UTC | 2022-02-07 01:59 UTC | 1.8 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-37268](https://rewindex.com/company/sinch/incidents/h0x909vp3864.md) | minor | 2022-02-07 06:03 UTC | 2022-02-07 06:59 UTC | 56 min | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO,MT and DLR traffic towards U-Mobile Malaysia](https://rewindex.com/company/sinch/incidents/dndkwj060ns7.md) | minor | 2022-02-07 08:29 UTC | 2022-02-07 16:19 UTC | 7.8 h | resolved |
| [Service degradation - Analytics on customer dashboard](https://rewindex.com/company/sinch/incidents/dfdnyy1j7cc1.md) | minor | 2022-02-07 11:40 UTC | 2022-02-08 09:53 UTC | 22 h | resolved |
| [Delivery Degradation - MobileOne - Singapore](https://rewindex.com/company/sinch/incidents/zv2ny0chrncy.md) | major | 2022-02-07 20:10 UTC | 2022-02-08 05:32 UTC | 9.4 h | resolved |
| [Delivery Degradation - Vodafone Portugal](https://rewindex.com/company/sinch/incidents/yvmr76d372tg.md) | minor | 2022-02-07 21:45 UTC | 2022-02-08 23:14 UTC | 25 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-37283](https://rewindex.com/company/sinch/incidents/t3kmcbbf5xr9.md) | minor | 2022-02-08 02:58 UTC | 2022-02-08 03:33 UTC | 35 min | resolved |
| [Delivery issues - Korek Iraq](https://rewindex.com/company/sinch/incidents/9016pcn23h4x.md) | minor | 2022-02-08 17:05 UTC | 2022-02-08 23:02 UTC | 6.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37322](https://rewindex.com/company/sinch/incidents/khrgg2v65wvg.md) | none | 2022-02-09 00:19 UTC | 2022-02-09 03:54 UTC | 3.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO,MT and DLR traffic towards Net One Cellular in Zimbabwe.](https://rewindex.com/company/sinch/incidents/kws2y3pt7t3n.md) | minor | 2022-02-09 08:43 UTC | 2022-02-09 14:57 UTC | 6.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37350](https://rewindex.com/company/sinch/incidents/3880f8c16sgy.md) | none | 2022-02-09 18:13 UTC | 2022-02-10 04:16 UTC | 10 h | resolved |
| [Delivery issues - Korek Iraq](https://rewindex.com/company/sinch/incidents/n6z9539md8gq.md) | minor | 2022-02-09 22:25 UTC | 2022-02-10 04:17 UTC | 5.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR Traffic towards Bandwidth USA in United States](https://rewindex.com/company/sinch/incidents/xwcbqz8k2k4c.md) | minor | 2022-02-10 09:24 UTC | 2022-02-10 11:06 UTC | 1.7 h | resolved |
| [Performance degradation - Norway - Telia](https://rewindex.com/company/sinch/incidents/qj4wh7f5npvg.md) | minor | 2022-02-10 11:39 UTC | 2022-02-10 15:06 UTC | 3.5 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37404](https://rewindex.com/company/sinch/incidents/sd718v58ks72.md) | none | 2022-02-11 00:17 UTC | 2022-02-11 03:57 UTC | 3.7 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37433](https://rewindex.com/company/sinch/incidents/n6jpjgyjpl5n.md) | none | 2022-02-11 19:41 UTC | 2022-02-12 05:49 UTC | 10 h | resolved |
| [On-Prem Calling Services - Performance Degradation](https://rewindex.com/company/sinch/incidents/5lrjllc5brks.md) | minor | 2022-02-12 02:27 UTC | 2022-02-12 21:33 UTC | 19 h | resolved |
| [General Network Disturbance - EU](https://rewindex.com/company/sinch/incidents/c6xdf56n5212.md) | minor | 2022-02-12 05:42 UTC | 2022-02-12 08:34 UTC | 2.9 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO/MT/DR traffic towards multiple destinations](https://rewindex.com/company/sinch/incidents/724ny3477nrk.md) | minor | 2022-02-12 06:50 UTC | 2022-02-12 09:01 UTC | 2.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37459](https://rewindex.com/company/sinch/incidents/9wfh7r42xyqd.md) | minor | 2022-02-12 17:47 UTC | 2022-02-12 22:56 UTC | 5.2 h | resolved |
| [Delivery Issue - Claro Brazil](https://rewindex.com/company/sinch/incidents/22shdytyh44j.md) | minor | 2022-02-13 05:44 UTC | 2022-02-14 01:37 UTC | 20 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37476](https://rewindex.com/company/sinch/incidents/jfvz2v1w7l6q.md) | none | 2022-02-13 17:11 UTC | 2022-02-15 09:12 UTC | 40 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO and MT Traffic towards ClearSky(Getlisa) in United States](https://rewindex.com/company/sinch/incidents/x0dwvpj587mg.md) | minor | 2022-02-14 15:41 UTC | 2022-02-14 16:55 UTC | 1.2 h | resolved |
| [Delivery Issue New Zealand - 2Degrees](https://rewindex.com/company/sinch/incidents/y1zkdvn0xbjw.md) | minor | 2022-02-14 19:50 UTC | 2022-02-15 03:40 UTC | 7.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37516](https://rewindex.com/company/sinch/incidents/vm2d6gx4p55s.md) | none | 2022-02-15 17:42 UTC | 2022-02-16 05:56 UTC | 12 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| CMP Portal Inaccessible \| TT\# MNOC-37529](https://rewindex.com/company/sinch/incidents/464vb8y9d9cv.md) | none | 2022-02-16 03:53 UTC | 2022-02-16 05:16 UTC | 1.4 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37557](https://rewindex.com/company/sinch/incidents/479kzwmnc3td.md) | none | 2022-02-16 17:50 UTC | 2022-02-16 18:51 UTC | 1.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37564](https://rewindex.com/company/sinch/incidents/z345tkgvhtk3.md) | none | 2022-02-17 00:48 UTC | 2022-02-17 04:00 UTC | 3.2 h | resolved |
| [Service Degradation - Dashboard invites](https://rewindex.com/company/sinch/incidents/1ljhy3qltx4k.md) | minor | 2022-02-17 11:24 UTC | 2022-02-18 09:25 UTC | 22 h | resolved |
| [Delivery Issue - Pakistan - Telenor](https://rewindex.com/company/sinch/incidents/mbbv1wh5lx0m.md) | minor | 2022-02-17 15:40 UTC | 2022-02-17 19:50 UTC | 4.2 h | resolved |
| [Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/tdxb55dth9mk.md) | minor | 2022-02-17 15:45 UTC | 2022-02-17 22:51 UTC | 7.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37584](https://rewindex.com/company/sinch/incidents/9nt953xxcr2p.md) | none | 2022-02-17 16:54 UTC | 2022-02-18 04:28 UTC | 12 h | resolved |
| [Sinch Operator Notification - Toll free Number provider](https://rewindex.com/company/sinch/incidents/xys2cxfxq98p.md) | minor | 2022-02-17 18:15 UTC | 2022-02-17 22:50 UTC | 4.6 h | resolved |
| [Service Degradation - Dashboard - Message search and analytics](https://rewindex.com/company/sinch/incidents/2487zjlhxxlp.md) | minor | 2022-02-18 07:23 UTC | 2022-02-25 13:06 UTC | 7 d | resolved |
| [Delivery Issue - Norway](https://rewindex.com/company/sinch/incidents/vm7d8h3pnr6n.md) | minor | 2022-02-18 10:28 UTC | 2022-02-18 12:09 UTC | 1.7 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR traffic towards AT&T Mexico](https://rewindex.com/company/sinch/incidents/k8gdn1y5glvp.md) | none | 2022-02-18 17:22 UTC | 2022-02-18 22:24 UTC | 5.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37625](https://rewindex.com/company/sinch/incidents/sfc1qrchd180.md) | minor | 2022-02-18 19:07 UTC | 2022-02-19 00:49 UTC | 5.7 h | resolved |
| [Delivery issues - Telcel Mexico](https://rewindex.com/company/sinch/incidents/98xdfbct6bdk.md) | minor | 2022-02-19 05:58 UTC | 2022-02-19 22:29 UTC | 17 h | resolved |
| [DI SMS 365\| Enterprise Messaging \| Delay in delivery of DLR traffic \| TT\# MNOC-37636](https://rewindex.com/company/sinch/incidents/rs8df8cyzyyq.md) | minor | 2022-02-19 14:24 UTC | 2022-02-19 18:16 UTC | 3.9 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37637](https://rewindex.com/company/sinch/incidents/zc4xv0hmsp4s.md) | minor | 2022-02-19 14:27 UTC | 2022-02-20 01:59 UTC | 12 h | resolved |
| [Delivery Issue - Telenor Norway](https://rewindex.com/company/sinch/incidents/h8ym8bkvjjx4.md) | minor | 2022-02-21 07:51 UTC | 2022-02-21 13:13 UTC | 5.4 h | resolved |
| [Delivery Issue - Telenor Pakistan](https://rewindex.com/company/sinch/incidents/d9fwc0hm30mp.md) | minor | 2022-02-21 13:01 UTC | 2022-02-22 04:46 UTC | 16 h | resolved |
| [Delivery Issue France - Transatel](https://rewindex.com/company/sinch/incidents/fmwt3dx1z61y.md) | minor | 2022-02-22 16:26 UTC | 2022-02-22 22:38 UTC | 6.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37707](https://rewindex.com/company/sinch/incidents/1k97z6gp8b6p.md) | minor | 2022-02-22 18:18 UTC | 2022-02-22 19:12 UTC | 54 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37718](https://rewindex.com/company/sinch/incidents/8fhy61lwt9k6.md) | none | 2022-02-23 00:52 UTC | 2022-02-23 04:10 UTC | 3.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\#MNOC-37737](https://rewindex.com/company/sinch/incidents/ps3cchwqxkcq.md) | none | 2022-02-23 17:15 UTC | 2022-02-24 05:24 UTC | 12 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of DLR traffic.](https://rewindex.com/company/sinch/incidents/k0pj37bzl3sk.md) | none | 2022-02-24 12:54 UTC | 2022-02-24 13:56 UTC | 1.0 h | resolved |
| [Account creation on dashboard](https://rewindex.com/company/sinch/incidents/4swtrb3kk7m7.md) | critical | 2022-02-24 14:25 UTC | 2022-02-24 21:36 UTC | 7.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37785](https://rewindex.com/company/sinch/incidents/bqmnvwqc0rt0.md) | none | 2022-02-24 22:43 UTC | 2022-02-25 01:24 UTC | 2.7 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of  DLR traffic towards Multiple Destination\| MNOC-37783](https://rewindex.com/company/sinch/incidents/9kb2svfxhgbf.md) | minor | 2022-02-25 02:21 UTC | 2022-03-02 13:12 UTC | 5 d | resolved |
| [Delivery Issue - Bangladesh - GrameenPhone](https://rewindex.com/company/sinch/incidents/ckzdfgrc37db.md) | minor | 2022-02-25 06:48 UTC | 2022-02-25 14:26 UTC | 7.6 h | resolved |
| [Delivery Issue - Pakistan - Telenor](https://rewindex.com/company/sinch/incidents/v06td6wx8hh0.md) | minor | 2022-02-25 07:29 UTC | 2022-02-25 14:25 UTC | 6.9 h | resolved |
| [Delivery Issue Mexico - Telcel](https://rewindex.com/company/sinch/incidents/h5qryxdnkhxv.md) | minor | 2022-02-25 07:39 UTC | 2022-02-25 12:31 UTC | 4.9 h | resolved |
| [General Network Disturbance - AU](https://rewindex.com/company/sinch/incidents/thyj16k0qsn7.md) | minor | 2022-02-25 09:38 UTC | 2022-02-25 14:13 UTC | 4.6 h | resolved |
| [Delivery Issue Iraq - Asia Cell](https://rewindex.com/company/sinch/incidents/28t2xt63tk7l.md) | minor | 2022-02-25 14:16 UTC | 2022-02-26 03:51 UTC | 14 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37808](https://rewindex.com/company/sinch/incidents/132pbtkx96w5.md) | none | 2022-02-25 19:13 UTC | 2022-02-26 04:18 UTC | 9.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37842](https://rewindex.com/company/sinch/incidents/5rqcq6cynhh9.md) | none | 2022-02-26 20:41 UTC | 2022-02-27 03:55 UTC | 7.2 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37860](https://rewindex.com/company/sinch/incidents/csk8g42vsq6j.md) | none | 2022-02-27 23:57 UTC | 2022-02-28 03:38 UTC | 3.7 h | resolved |
| [Delivery Issue - Pakistan - Jazz](https://rewindex.com/company/sinch/incidents/cgjk9lml1ndf.md) | minor | 2022-02-28 10:19 UTC | 2022-02-28 13:47 UTC | 3.5 h | resolved |
| [Delivery Issues Bolivia - Tigo](https://rewindex.com/company/sinch/incidents/f0bxl5n47r97.md) | minor | 2022-02-28 12:36 UTC | 2022-03-01 11:16 UTC | 23 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37093](https://rewindex.com/company/sinch/incidents/t3sv763d3mb8.md) | maintenance | 2022-02-01 01:00 UTC | 2022-02-01 09:34 UTC | 8.6 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM7) \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9498](https://rewindex.com/company/sinch/incidents/4g4ryqkffqrk.md) | maintenance | 2022-02-01 07:00 UTC | 2022-02-01 09:45 UTC | 2.8 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9498](https://rewindex.com/company/sinch/incidents/25shf4mdfsg3.md) | maintenance | 2022-02-01 07:00 UTC | 2022-02-01 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch 2Degrees New Zealand Migration](https://rewindex.com/company/sinch/incidents/ppp460w58p7l.md) | maintenance | 2022-02-01 12:01 UTC | 2022-02-01 13:00 UTC | 59 min | resolved |
| [\[Scheduled\] Supplier connection maintenance](https://rewindex.com/company/sinch/incidents/2r4kff1d4yqj.md) | maintenance | 2022-02-02 02:00 UTC | 2022-02-02 04:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2502](https://rewindex.com/company/sinch/incidents/x13wvsw2dp9m.md) | maintenance | 2022-02-02 05:00 UTC | 2022-02-02 09:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/sfd9v26mhvgx.md) | maintenance | 2022-02-03 04:00 UTC | 2022-02-03 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Operator Services \| 3rd party Application Maintenance \| TT\# MNOC-37172](https://rewindex.com/company/sinch/incidents/dvyq8snp4p99.md) | maintenance | 2022-02-03 08:30 UTC | 2022-02-03 12:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9465](https://rewindex.com/company/sinch/incidents/5fq8g1mbjk3h.md) | maintenance | 2022-02-05 18:00 UTC | 2022-02-05 19:24 UTC | 1.4 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement BR sites](https://rewindex.com/company/sinch/incidents/p2x71842nt73.md) | maintenance | 2022-02-07 10:00 UTC | 2022-02-07 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| DI Application Maintenance \| PCR Number \# PSD-9529](https://rewindex.com/company/sinch/incidents/qq6vrx65swxk.md) | maintenance | 2022-02-07 15:00 UTC | 2022-02-07 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Internal Maintenance - Dashboard](https://rewindex.com/company/sinch/incidents/bscy3wptzgxk.md) | maintenance | 2022-02-08 06:00 UTC | 2022-02-08 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365\| Operator Services \| Application Maintenance \| PCR Number \# PSD-9496](https://rewindex.com/company/sinch/incidents/8j9jh9vy697k.md) | maintenance | 2022-02-08 07:01 UTC | 2022-02-08 08:31 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4)\| Operator Services \| Application Maintenance \| PCR Number \# PSD-9538](https://rewindex.com/company/sinch/incidents/4v5ckwyl0fqj.md) | maintenance | 2022-02-08 07:01 UTC | 2022-02-08 07:33 UTC | 32 min | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/h1hbt6vt4j9p.md) | maintenance | 2022-02-08 08:00 UTC | 2022-02-08 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI E-MAIL 365 \| Enterprise Messaging \| 3rd party Software Maintenance \| Ref Number\# 2502](https://rewindex.com/company/sinch/incidents/kx8r4jd04nyr.md) | maintenance | 2022-02-08 09:00 UTC | 2022-02-08 18:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| DI Application Maintenance \| PCR Number \# PSD-9542](https://rewindex.com/company/sinch/incidents/nhdlj9fc2sbw.md) | maintenance | 2022-02-08 09:00 UTC | 2022-02-08 11:21 UTC | 2.4 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/km6hcyvgxkpb.md) | maintenance | 2022-02-08 10:00 UTC | 2022-02-08 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Bifri Migration](https://rewindex.com/company/sinch/incidents/s40wkn9q7dd3.md) | maintenance | 2022-02-08 10:30 UTC | 2022-02-08 11:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/bvl561r186hv.md) | maintenance | 2022-02-09 05:00 UTC | 2022-02-09 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/pvnyjnvbydnt.md) | maintenance | 2022-02-09 08:00 UTC | 2022-02-09 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/pl2gsdbc4vzp.md) | maintenance | 2022-02-09 09:01 UTC | 2022-02-09 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement CA sites](https://rewindex.com/company/sinch/incidents/rsp3mbhm2ykm.md) | maintenance | 2022-02-09 10:00 UTC | 2022-02-09 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - North America Long Number Provider](https://rewindex.com/company/sinch/incidents/z2yjv4mhxbrt.md) | maintenance | 2022-02-10 04:00 UTC | 2022-02-10 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement AU sites](https://rewindex.com/company/sinch/incidents/nr01dmqrhnqj.md) | maintenance | 2022-02-10 04:00 UTC | 2022-02-10 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/tx0xwy8jx6j2.md) | maintenance | 2022-02-10 04:00 UTC | 2022-02-10 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2506](https://rewindex.com/company/sinch/incidents/s73ty43lgjsc.md) | maintenance | 2022-02-10 04:00 UTC | 2022-02-10 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/vwv1vf80nm9c.md) | maintenance | 2022-02-10 05:01 UTC | 2022-02-10 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI MMS 365 (MM4)\| Operator Services \| Application Maintenance \| PCR Number \# PSD-9538](https://rewindex.com/company/sinch/incidents/bvgwd12m5100.md) | maintenance | 2022-02-10 07:00 UTC | 2022-02-10 09:13 UTC | 2.2 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Norfolk Telecom Migration](https://rewindex.com/company/sinch/incidents/cdhhcf0xtl7r.md) | maintenance | 2022-02-10 10:00 UTC | 2022-02-10 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Emergency maintenance towards T-Mobile US, United States](https://rewindex.com/company/sinch/incidents/1fny8360fzlk.md) | maintenance | 2022-02-11 06:23 UTC | 2022-02-11 10:01 UTC | 3.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9553](https://rewindex.com/company/sinch/incidents/9vf1wjxkn17p.md) | maintenance | 2022-02-12 18:00 UTC | 2022-02-12 18:34 UTC | 34 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards AT&T Mexico](https://rewindex.com/company/sinch/incidents/634flr7yjc0h.md) | maintenance | 2022-02-13 09:01 UTC | 2022-02-13 10:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCR Number \# PSD-9544](https://rewindex.com/company/sinch/incidents/gd2fc0z4cwzr.md) | maintenance | 2022-02-15 07:00 UTC | 2022-02-15 09:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| CMP Portal Application Maintenance \| PCR Number \# PSD-9577](https://rewindex.com/company/sinch/incidents/svk5238vx81y.md) | maintenance | 2022-02-15 09:00 UTC | 2022-02-15 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement US2 site](https://rewindex.com/company/sinch/incidents/qtgk5sh2dw8s.md) | maintenance | 2022-02-15 09:00 UTC | 2022-02-15 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI EMAIL 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \#9586](https://rewindex.com/company/sinch/incidents/6mkmqphmfyrt.md) | maintenance | 2022-02-15 18:00 UTC | 2022-02-15 18:12 UTC | 12 min | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/bhpncwrjp6t6.md) | maintenance | 2022-02-16 06:00 UTC | 2022-02-16 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCR Number \# PSD-9545](https://rewindex.com/company/sinch/incidents/8h394q5b2c2n.md) | maintenance | 2022-02-16 07:00 UTC | 2022-02-16 09:11 UTC | 2.2 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement EU1 site](https://rewindex.com/company/sinch/incidents/xr65v3rksyxc.md) | maintenance | 2022-02-17 01:00 UTC | 2022-02-17 03:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/1ptb8trtjnzy.md) | maintenance | 2022-02-17 04:00 UTC | 2022-02-17 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/dq0znpsd66p8.md) | maintenance | 2022-02-17 06:00 UTC | 2022-02-17 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCR Number \# PSD-9546](https://rewindex.com/company/sinch/incidents/80nhz9sfqbw7.md) | maintenance | 2022-02-17 07:00 UTC | 2022-02-17 09:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| DI Application Maintenance \| PCR Number \# PSD-9554](https://rewindex.com/company/sinch/incidents/58y0ywhdwcl0.md) | maintenance | 2022-02-18 03:39 UTC | 2022-02-18 04:18 UTC | 39 min | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/wl8jnb8x3j28.md) | maintenance | 2022-02-18 06:00 UTC | 2022-02-18 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/drgkb4y0mby7.md) | maintenance | 2022-02-21 06:01 UTC | 2022-02-21 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCR Number \# PSD-9547](https://rewindex.com/company/sinch/incidents/dbsfppldsymh.md) | maintenance | 2022-02-21 07:00 UTC | 2022-02-21 09:29 UTC | 2.5 h | resolved |
| [SDI SMS 365(iSMS) \| Operator Services \| Potential delay in delivery of MO, MT and DLR Traffic \| TT\# MNOC-37685](https://rewindex.com/company/sinch/incidents/d07gszlyt3fm.md) | maintenance | 2022-02-21 19:27 UTC | 2022-02-21 21:00 UTC | 1.6 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards AT&T Mexico in Mexico](https://rewindex.com/company/sinch/incidents/b3fr57mqlqwg.md) | maintenance | 2022-02-21 21:51 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] Planned Maintenance - EU1 Legacy QOS-Lite Load Balancer](https://rewindex.com/company/sinch/incidents/6rymh8b3lszp.md) | maintenance | 2022-02-22 01:00 UTC | 2022-02-22 02:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T Mexico](https://rewindex.com/company/sinch/incidents/qnzfltkf74lf.md) | maintenance | 2022-02-22 05:00 UTC | 2022-02-22 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards AT&T Mexico in Mexico](https://rewindex.com/company/sinch/incidents/cp808bf6ybwz.md) | maintenance | 2022-02-22 06:00 UTC | 2022-02-22 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number \# PSD-9579](https://rewindex.com/company/sinch/incidents/lm6d8w9dkryp.md) | maintenance | 2022-02-22 07:01 UTC | 2022-02-22 08:40 UTC | 1.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MO , MT and DLR traffic towards Celtel Zambia(ZAIN) in Zambia](https://rewindex.com/company/sinch/incidents/w0grlctybllx.md) | maintenance | 2022-02-22 07:42 UTC | 2022-02-23 00:58 UTC | 17 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/r1hlvclh4zjk.md) | maintenance | 2022-02-22 08:00 UTC | 2022-02-22 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/rv3148016h8c.md) | maintenance | 2022-02-22 10:00 UTC | 2022-02-22 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement EU3 Site](https://rewindex.com/company/sinch/incidents/7tdkkrp9jwsd.md) | maintenance | 2022-02-23 03:00 UTC | 2022-02-23 04:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/pyms7wdmv2vd.md) | maintenance | 2022-02-23 06:00 UTC | 2022-02-23 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCR Number \# PSD-9548](https://rewindex.com/company/sinch/incidents/td1ysmq5kxfb.md) | maintenance | 2022-02-23 07:00 UTC | 2022-02-23 08:50 UTC | 1.8 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/9kfdp08psnm0.md) | maintenance | 2022-02-23 08:00 UTC | 2022-02-23 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our CA sites loadbalancers](https://rewindex.com/company/sinch/incidents/xrnyj80vmp4x.md) | maintenance | 2022-02-23 08:01 UTC | 2022-02-23 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/lx7021xv0c7h.md) | maintenance | 2022-02-23 09:00 UTC | 2022-02-23 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration](https://rewindex.com/company/sinch/incidents/smjlrg6pd6mh.md) | maintenance | 2022-02-23 09:01 UTC | 2022-02-23 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement AU sites](https://rewindex.com/company/sinch/incidents/1z1p9y22bdj0.md) | maintenance | 2022-02-23 15:00 UTC | 2022-02-23 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/m7zc67r4txtz.md) | maintenance | 2022-02-24 04:01 UTC | 2022-02-24 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/pn5ck7w1gnjk.md) | maintenance | 2022-02-24 05:00 UTC | 2022-02-24 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/pgc6zsdlxkmp.md) | maintenance | 2022-02-24 06:00 UTC | 2022-02-24 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Customer Portal routine maintenance](https://rewindex.com/company/sinch/incidents/z3fq5yr9004h.md) | maintenance | 2022-02-24 06:00 UTC | 2022-02-24 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator Services \| Application & System Maintenance \| PCR Number \# PSD-9549](https://rewindex.com/company/sinch/incidents/5r7qtv0bf0gf.md) | maintenance | 2022-02-24 07:00 UTC | 2022-02-24 09:25 UTC | 2.4 h | resolved |
| [\[Scheduled\] DI E-Mail 365 \| Enterprise Messaging \| 3rd party Emergency Maintenance \| Ref Number\# NA](https://rewindex.com/company/sinch/incidents/jj76grxlrqtr.md) | maintenance | 2022-02-24 07:00 UTC | 2022-02-24 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Migration](https://rewindex.com/company/sinch/incidents/r2dyngs47w7t.md) | maintenance | 2022-02-24 08:01 UTC | 2022-02-24 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our AU and BR sites loadbalancers](https://rewindex.com/company/sinch/incidents/xw6g3q6prb9v.md) | maintenance | 2022-02-24 15:01 UTC | 2022-02-24 16:00 UTC | 59 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9603](https://rewindex.com/company/sinch/incidents/n4rwgdhywdp4.md) | maintenance | 2022-02-26 10:06 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] External Maintenance - M1 Singapore](https://rewindex.com/company/sinch/incidents/g2qv6zm9v4s7.md) | maintenance | 2022-02-28 18:01 UTC | 2022-02-28 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI LTE 365 & GRX 365 \| Operator Services \| 3rd party Network Maintenance \| Ref Number\# INC000005852748](https://rewindex.com/company/sinch/incidents/j4rs1gpbg802.md) | maintenance | 2022-02-28 19:00 UTC | 2022-02-28 20:00 UTC | 1.0 h | resolved |

## Cite this

Sinch posted 71 status incidents in February 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/02
- Citation: Sinch, “Sinch in February 2022” (2022-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/02 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in February 2022 (2022-02-01)](https://rewindex.com/company/sinch/2022/02)`


---
Canonical: https://rewindex.com/company/sinch/2022/02 · Markdown: https://rewindex.com/company/sinch/2022/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:10:42.560Z