# Sinch in January 2022: incidents, uptime and changes

> Sinch in January 2022: 57 incidents on its status page (1 major or critical), 99.87% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Sinch’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/sinch/2022/01
Last updated: 2022-02-01T01:00:00Z

- Incidents posted: 57 (major/critical: 1) · Maintenance: 72
- By vendor impact label: major 1, minor 40, none 16
- Uptime (vendor-reported): 99.87% free of major/critical incidents, 47.45% free of any incident; outage time 56 min, incident time 16.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2021](https://rewindex.com/company/sinch/2021/12.md) · Next: [February 2022](https://rewindex.com/company/sinch/2022/02.md) · [All months](https://rewindex.com/company/sinch/reports.md) · [Sinch](https://rewindex.com/company/sinch.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Service outage - Account Information on customer dashboard](https://rewindex.com/company/sinch/incidents/2qvknmd5268n.md) | major | 2022-01-13 04:50 UTC | 2022-01-13 05:46 UTC | 56 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery issues - Bouygues Telecom](https://rewindex.com/company/sinch/incidents/rbp9x8tms27k.md) | minor | 2022-01-03 08:36 UTC | 2022-01-03 14:03 UTC | 5.5 h | resolved |
| [DI SMS 365 (SMSx) \| Operator Services \| Non-availability of query services - Finland operators](https://rewindex.com/company/sinch/incidents/qf1cswmjk1wh.md) | minor | 2022-01-03 16:14 UTC | 2022-01-13 07:34 UTC | 10 d | resolved |
| [Delivery issues - Telia Norway](https://rewindex.com/company/sinch/incidents/krfywpmyqwcl.md) | minor | 2022-01-04 10:51 UTC | 2022-01-04 12:12 UTC | 1.4 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/03fxmyn2wrbh.md) | minor | 2022-01-04 13:10 UTC | 2022-01-05 01:12 UTC | 12 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36295](https://rewindex.com/company/sinch/incidents/1v0m6gy0q9qf.md) | minor | 2022-01-04 16:59 UTC | 2022-01-05 02:05 UTC | 9.1 h | resolved |
| [Connectivity Issues toward our AU1 endpoint](https://rewindex.com/company/sinch/incidents/c6xdwjjpgt2r.md) | none | 2022-01-06 05:43 UTC | 2022-01-06 05:43 UTC | 0 min | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/2yfy3xhfdxsv.md) | minor | 2022-01-06 12:48 UTC | 2022-01-07 01:02 UTC | 12 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36353](https://rewindex.com/company/sinch/incidents/632czmxrlh7p.md) | none | 2022-01-06 19:08 UTC | 2022-01-07 00:24 UTC | 5.3 h | resolved |
| [Delivery issues - 3 Ireland](https://rewindex.com/company/sinch/incidents/6jqt8307pvjp.md) | minor | 2022-01-07 01:44 UTC | 2022-01-07 03:14 UTC | 1.5 h | resolved |
| [Delivery issues - Orange, Romania](https://rewindex.com/company/sinch/incidents/9rz27z7xmgdv.md) | minor | 2022-01-07 15:43 UTC | 2022-01-07 18:49 UTC | 3.1 h | resolved |
| [Delivery issues - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/ftfhh401zldq.md) | minor | 2022-01-08 15:33 UTC | 2022-01-08 21:50 UTC | 6.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36404](https://rewindex.com/company/sinch/incidents/kxhk0mhpvjf9.md) | none | 2022-01-08 17:09 UTC | 2022-01-08 22:16 UTC | 5.1 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36411](https://rewindex.com/company/sinch/incidents/r8vgm08xw0vm.md) | none | 2022-01-08 23:28 UTC | 2022-01-09 04:26 UTC | 5.0 h | resolved |
| [Delivery Issue Brazil - Claro](https://rewindex.com/company/sinch/incidents/ghgnlbdpj2p5.md) | minor | 2022-01-09 00:00 UTC | 2022-01-09 12:49 UTC | 13 h | resolved |
| [DI MMS 365 - MMS \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36420](https://rewindex.com/company/sinch/incidents/ww80q2jbfy8r.md) | minor | 2022-01-09 08:53 UTC | 2022-01-09 09:28 UTC | 35 min | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36471](https://rewindex.com/company/sinch/incidents/vkgszps1k1g4.md) | none | 2022-01-10 23:09 UTC | 2022-01-11 05:19 UTC | 6.2 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/jqht5l0g0d50.md) | none | 2022-01-12 12:31 UTC | 2022-01-13 01:53 UTC | 13 h | resolved |
| [Service outage - Account Information on customer dashboard](https://rewindex.com/company/sinch/incidents/2qvknmd5268n.md) | major | 2022-01-13 04:50 UTC | 2022-01-13 05:46 UTC | 56 min | resolved |
| [Delivery Issue - Grameenphone - Bangladesh](https://rewindex.com/company/sinch/incidents/f36gj22h3ys4.md) | minor | 2022-01-13 10:52 UTC | 2022-01-13 11:41 UTC | 49 min | resolved |
| [Deliery Issues - Multiple Destinations](https://rewindex.com/company/sinch/incidents/xd6wbyw6d1t1.md) | minor | 2022-01-13 17:56 UTC | 2022-01-15 16:06 UTC | 46 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential delay in receipt of DLR from GrameenPhone in Bangladesh](https://rewindex.com/company/sinch/incidents/1gw146jw6rq5.md) | minor | 2022-01-13 21:18 UTC | 2022-01-14 00:52 UTC | 3.6 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/h2y1dvz33rmz.md) | minor | 2022-01-14 12:27 UTC | 2022-01-14 16:24 UTC | 4.0 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of traffic towards the United States and Canada networks](https://rewindex.com/company/sinch/incidents/yx82nn1zsypd.md) | minor | 2022-01-14 14:12 UTC | 2022-01-15 13:42 UTC | 24 h | resolved |
| [Delivery Issues - Toll-Free Provider US & CA](https://rewindex.com/company/sinch/incidents/bzvh1ngqn4rz.md) | minor | 2022-01-14 15:36 UTC | 2022-01-17 13:59 UTC | 3 d | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36599](https://rewindex.com/company/sinch/incidents/zy60t4788z1p.md) | none | 2022-01-14 16:02 UTC | 2022-01-14 23:34 UTC | 7.5 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MT,MO and DLR traffic towards Radiomovil Dipsa (TELCEL) in Mexico](https://rewindex.com/company/sinch/incidents/9yfzg1t0myw4.md) | minor | 2022-01-14 17:30 UTC | 2022-01-15 01:59 UTC | 8.5 h | resolved |
| [Delivery issues - Telcel Mexico](https://rewindex.com/company/sinch/incidents/jp372s74c5ly.md) | minor | 2022-01-14 17:56 UTC | 2022-01-18 05:46 UTC | 3 d | resolved |
| [Delivery Degradation - AT&T US](https://rewindex.com/company/sinch/incidents/vt3xcfg8kh29.md) | minor | 2022-01-15 04:33 UTC | 2022-01-15 18:00 UTC | 13 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Delay in delivery of MO, MT and DLR Traffic towards Teletok in Tokelau](https://rewindex.com/company/sinch/incidents/xtzn7yl4g3zy.md) | minor | 2022-01-15 11:26 UTC | 2022-01-18 15:37 UTC | 3 d | resolved |
| [Delivery Issue - Pakistan - Telenor](https://rewindex.com/company/sinch/incidents/1szd72cdvvmd.md) | minor | 2022-01-16 11:37 UTC | 2022-01-16 18:48 UTC | 7.2 h | resolved |
| [Delivery Issue Venezuela - Movistar](https://rewindex.com/company/sinch/incidents/pwz3f1hx0kdh.md) | minor | 2022-01-16 16:52 UTC | 2022-01-16 18:51 UTC | 2.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36636](https://rewindex.com/company/sinch/incidents/p1mgc09gmm01.md) | none | 2022-01-16 17:19 UTC | 2022-01-16 22:38 UTC | 5.3 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone Egypt](https://rewindex.com/company/sinch/incidents/8qlsjst6k12d.md) | minor | 2022-01-17 13:41 UTC | 2022-01-17 17:16 UTC | 3.6 h | resolved |
| [Delivery Issue - Pakistan - Ufone](https://rewindex.com/company/sinch/incidents/c5gr10jmkgw9.md) | minor | 2022-01-18 06:58 UTC | 2022-01-18 13:52 UTC | 6.9 h | resolved |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/84j1ny972kln.md) | minor | 2022-01-18 08:06 UTC | 2022-01-19 07:40 UTC | 24 h | resolved |
| [Delivery Issue - Grameenphone Bangladesh](https://rewindex.com/company/sinch/incidents/x8k0kww4ngdl.md) | minor | 2022-01-18 08:15 UTC | 2022-01-18 13:46 UTC | 5.5 h | resolved |
| [Delivery Degradation - Sky Mobile UK](https://rewindex.com/company/sinch/incidents/2hpj33hcj4x6.md) | minor | 2022-01-18 18:50 UTC | 2022-01-19 01:18 UTC | 6.5 h | resolved |
| [Delivery Issues - Turkey](https://rewindex.com/company/sinch/incidents/103x60w8w1w2.md) | minor | 2022-01-19 17:58 UTC | 2022-01-20 01:41 UTC | 7.7 h | resolved |
| [Calling Degradation - Brazil](https://rewindex.com/company/sinch/incidents/1jbys2tv003n.md) | minor | 2022-01-19 18:28 UTC | 2022-01-19 20:14 UTC | 1.8 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36713](https://rewindex.com/company/sinch/incidents/hyvfbwcy5m2r.md) | none | 2022-01-20 01:15 UTC | 2022-01-20 10:21 UTC | 9.1 h | resolved |
| [Calling Degradation - Brazil](https://rewindex.com/company/sinch/incidents/dc0rc2tgnk7n.md) | minor | 2022-01-20 21:23 UTC | 2022-01-20 23:55 UTC | 2.5 h | resolved |
| [Delivery Degradation - Vodafone Egypt](https://rewindex.com/company/sinch/incidents/73ympbgdpq2y.md) | minor | 2022-01-21 06:00 UTC | 2022-01-22 17:21 UTC | 35 h | resolved |
| [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/67d4b61vhlyp.md) | minor | 2022-01-21 06:10 UTC | 2022-01-22 02:13 UTC | 20 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36793](https://rewindex.com/company/sinch/incidents/71jlsp82knxv.md) | none | 2022-01-21 17:18 UTC | 2022-01-21 19:19 UTC | 2.0 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36820](https://rewindex.com/company/sinch/incidents/tdf7t0pwgjfj.md) | none | 2022-01-22 17:11 UTC | 2022-01-23 00:32 UTC | 7.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36847](https://rewindex.com/company/sinch/incidents/wvzfhkmqmqvl.md) | none | 2022-01-23 16:38 UTC | 2022-01-23 19:56 UTC | 3.3 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36847](https://rewindex.com/company/sinch/incidents/70pl2y6sbbvw.md) | none | 2022-01-24 01:15 UTC | 2022-01-24 04:58 UTC | 3.7 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-36880](https://rewindex.com/company/sinch/incidents/mgs0m16fg7q3.md) | minor | 2022-01-24 16:56 UTC | 2022-01-25 00:23 UTC | 7.5 h | resolved |
| [Service outage - Account Information on customer dashboard](https://rewindex.com/company/sinch/incidents/ljp2wx7gcszj.md) | minor | 2022-01-25 19:14 UTC | 2022-01-25 19:41 UTC | 27 min | resolved |
| [Delivery Issues Turkey](https://rewindex.com/company/sinch/incidents/wjf2mzl9y9gd.md) | minor | 2022-01-25 21:36 UTC | 2022-01-25 21:41 UTC | 5 min | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/8fgv6jhv151m.md) | none | 2022-01-26 12:10 UTC | 2022-01-26 15:25 UTC | 3.3 h | resolved |
| [Performance degradation - Norway - Telia](https://rewindex.com/company/sinch/incidents/kwg843zyswr9.md) | minor | 2022-01-26 19:05 UTC | 2022-01-26 20:06 UTC | 1.0 h | resolved |
| [US3 Site Degradation](https://rewindex.com/company/sinch/incidents/dlk0s1hmgt4d.md) | minor | 2022-01-27 09:20 UTC | 2022-01-28 01:27 UTC | 16 h | resolved |
| [Delivery Degradation - Freedom Mobile & Sasktel - Canada](https://rewindex.com/company/sinch/incidents/ykljbm2h9mbp.md) | minor | 2022-01-27 09:53 UTC | 2022-01-28 01:30 UTC | 16 h | resolved |
| [Extended: External Maintenance - Claro Peru](https://rewindex.com/company/sinch/incidents/ybsrj57vxp22.md) | none | 2022-01-28 09:19 UTC | 2022-01-28 19:37 UTC | 10 h | resolved |
| [DI MMS 365 - MM7 \| Enterprise Messaging \| Delay in delivery of Multimedia messages \| TT\# MNOC-37017](https://rewindex.com/company/sinch/incidents/hh0t78bjhc3y.md) | none | 2022-01-28 17:33 UTC | 2022-01-28 21:06 UTC | 3.5 h | resolved |
| [Delivery Issue - Pakistan - Telenor](https://rewindex.com/company/sinch/incidents/3ftxt8thj4nk.md) | minor | 2022-01-29 17:16 UTC | 2022-01-29 23:54 UTC | 6.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] DI MMS 365 – MM7 \| Operator Services \| Application Maintenance \| Ref Number\# PSD-9448](https://rewindex.com/company/sinch/incidents/6tsqrksv4l7x.md) | maintenance | 2022-01-05 07:00 UTC | 2022-01-05 09:31 UTC | 2.5 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/kkxknxn19fld.md) | maintenance | 2022-01-05 08:55 UTC | 2022-01-05 08:56 UTC | 1 min | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/p3ggc4c1gg7q.md) | maintenance | 2022-01-06 04:01 UTC | 2022-01-06 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI MMS 365 – MM4 \| Operator Services \| Application Maintenance \| Ref Number\# PSD-9446](https://rewindex.com/company/sinch/incidents/9rcxnpsthjkj.md) | maintenance | 2022-01-06 06:00 UTC | 2022-01-06 08:15 UTC | 2.3 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# 9389](https://rewindex.com/company/sinch/incidents/fg1z0nychrw8.md) | maintenance | 2022-01-06 06:00 UTC | 2022-01-06 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# CRQ000000430607](https://rewindex.com/company/sinch/incidents/q49jz2ldpqj3.md) | maintenance | 2022-01-08 00:00 UTC | 2022-01-08 04:00 UTC | 4.0 h | resolved |
| [DI SMS 365 \| Enterprise Messaging \| Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt](https://rewindex.com/company/sinch/incidents/1ddzft18jsf8.md) | maintenance | 2022-01-08 14:55 UTC | 2022-01-08 23:01 UTC | 8.1 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# 9390](https://rewindex.com/company/sinch/incidents/t1wtt5sjjd5v.md) | maintenance | 2022-01-08 18:00 UTC | 2022-01-08 21:11 UTC | 3.2 h | resolved |
| [\[Scheduled\] Sinch Maintenance - SSL Certificate Renewal and Installation - US API Gateways](https://rewindex.com/company/sinch/incidents/p4sknzp0jv87.md) | maintenance | 2022-01-10 09:00 UTC | 2022-01-10 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Quarterly Maintenance - EU](https://rewindex.com/company/sinch/incidents/l8crdxjlr1cw.md) | maintenance | 2022-01-10 10:18 UTC | 2022-01-10 10:19 UTC | 1 min | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging & Operator Services \| Application Maintenance \| PCR Number \# PSD-9447](https://rewindex.com/company/sinch/incidents/5fvycqqmb9p7.md) | maintenance | 2022-01-10 19:00 UTC | 2022-01-10 19:17 UTC | 17 min | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/3wrdl2lzbm0k.md) | maintenance | 2022-01-11 08:00 UTC | 2022-01-11 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/h1nn2c11bcz6.md) | maintenance | 2022-01-11 10:00 UTC | 2022-01-11 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI MMS 365 - MM7 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9444](https://rewindex.com/company/sinch/incidents/hg5d0q22l68g.md) | maintenance | 2022-01-11 16:01 UTC | 2022-01-11 16:42 UTC | 41 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/tw1hmqpptvyz.md) | maintenance | 2022-01-12 08:00 UTC | 2022-01-12 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# 9456](https://rewindex.com/company/sinch/incidents/wtlj6s10p3pj.md) | maintenance | 2022-01-12 09:00 UTC | 2022-01-12 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/5s6nph6c7tdc.md) | maintenance | 2022-01-12 09:00 UTC | 2022-01-12 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/jmnnyjywdc22.md) | maintenance | 2022-01-13 04:00 UTC | 2022-01-13 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2487](https://rewindex.com/company/sinch/incidents/7hqkb2f45dr0.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 10:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application and System Maintenance \| PCR Number \# 9383](https://rewindex.com/company/sinch/incidents/1xjh292l7rvr.md) | maintenance | 2022-01-13 06:00 UTC | 2022-01-13 08:02 UTC | 2.0 h | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Mblox Legacy (US)](https://rewindex.com/company/sinch/incidents/gwft3gyyh46f.md) | maintenance | 2022-01-13 09:00 UTC | 2022-01-13 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] RESCHEDULED - DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9475](https://rewindex.com/company/sinch/incidents/s4256rxh4fdh.md) | maintenance | 2022-01-13 14:08 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| Message Manager Application Maintenance \| PCR Number \#PSD-9474](https://rewindex.com/company/sinch/incidents/q9ywm5g9yhf8.md) | maintenance | 2022-01-15 18:00 UTC | 2022-01-15 19:22 UTC | 1.4 h | resolved |
| [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/hk90ld0v0kyj.md) | maintenance | 2022-01-16 05:00 UTC | 2022-01-16 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) \| Operator services \| 3rd party Network Maintenance \| Ref Number\# CRQ000000431929](https://rewindex.com/company/sinch/incidents/27v37602hq7t.md) | maintenance | 2022-01-16 05:00 UTC | 2022-01-16 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Maintenance \| Planned maintenance towards one of our partners in Mexico](https://rewindex.com/company/sinch/incidents/7whvqrl6vv1g.md) | maintenance | 2022-01-18 05:00 UTC | 2022-01-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DI SMS 365 (iSMS) \| Operator Services \| DI Application Maintenance \| PCR Number \# PSD-9473](https://rewindex.com/company/sinch/incidents/rgp8dyvr4j83.md) | maintenance | 2022-01-18 09:00 UTC | 2022-01-18 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9475](https://rewindex.com/company/sinch/incidents/qqxxpm085llx.md) | maintenance | 2022-01-18 15:00 UTC | 2022-01-18 17:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch ClearSky US short codes Migration](https://rewindex.com/company/sinch/incidents/kkyc9hz7fyd5.md) | maintenance | 2022-01-18 15:00 UTC | 2022-01-28 16:00 UTC | 10 d | resolved |
| [Philippines](https://rewindex.com/company/sinch/incidents/l3jg742ph82l.md) | maintenance | 2022-01-19 04:12 UTC | 2022-01-19 09:09 UTC | 5.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2494](https://rewindex.com/company/sinch/incidents/l8l125gx90jq.md) | maintenance | 2022-01-19 05:00 UTC | 2022-01-19 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/f3hr18qbq7b4.md) | maintenance | 2022-01-19 07:45 UTC | 2022-01-19 15:00 UTC | 7.3 h | resolved |
| [\[Scheduled\] External Maintenance - US Long Number Provider](https://rewindex.com/company/sinch/incidents/npgkchmvt31f.md) | maintenance | 2022-01-19 08:07 UTC | 2022-01-19 15:10 UTC | 7.0 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| CMP Portal Application Maintenance \| PCR Number \# 9481](https://rewindex.com/company/sinch/incidents/s37l10kn320c.md) | maintenance | 2022-01-19 09:30 UTC | 2022-01-19 10:00 UTC | 30 min | resolved |
| [\[Scheduled\] \[EXTENSION\] DI SMS 365\| Enterprise Messaging \| CMP Portal Application Maintenance \| PCR Number \# 9481](https://rewindex.com/company/sinch/incidents/0tgm6h1xjm1m.md) | maintenance | 2022-01-19 10:30 UTC | 2022-01-19 11:05 UTC | 35 min | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/x27s4m6zry67.md) | maintenance | 2022-01-20 04:00 UTC | 2022-01-20 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/ydnzfpnvw4bd.md) | maintenance | 2022-01-20 09:00 UTC | 2022-01-20 15:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] External Maintenance - Bell Canada](https://rewindex.com/company/sinch/incidents/kcxmgs3mbntl.md) | maintenance | 2022-01-20 10:00 UTC | 2022-01-20 11:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance](https://rewindex.com/company/sinch/incidents/jc58p821m9jz.md) | maintenance | 2022-01-21 05:02 UTC | 2022-01-21 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/dzsvzhb3jglt.md) | maintenance | 2022-01-21 07:45 UTC | 2022-01-21 15:00 UTC | 7.3 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| Application Maintenance \| PCR Number \# PSD-9384](https://rewindex.com/company/sinch/incidents/179jdkvc3lz2.md) | maintenance | 2022-01-22 18:00 UTC | 2022-01-22 19:21 UTC | 1.4 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch AT&T US Short Code Migration](https://rewindex.com/company/sinch/incidents/d4zcs2z49xt4.md) | maintenance | 2022-01-24 05:00 UTC | 2022-03-07 06:00 UTC | 42 d | resolved |
| [\[Scheduled\] External Maintenance - T-Mobile - US](https://rewindex.com/company/sinch/incidents/yv51n4ktnmc0.md) | maintenance | 2022-01-24 06:00 UTC | 2022-01-24 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Sinch Contact Pro Weekly Maintenance - EU](https://rewindex.com/company/sinch/incidents/bhp26tq7vdbq.md) | maintenance | 2022-01-24 11:14 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| SDI to Sinch Vodafone New Zealand Migration](https://rewindex.com/company/sinch/incidents/0z53kvb2by0k.md) | maintenance | 2022-01-24 12:00 UTC | 2022-01-24 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/y3fb3n5sz9ph.md) | maintenance | 2022-01-25 08:00 UTC | 2022-01-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Updated SSL Certificate Installation\] REST and HTTPSMS (US – 25th January 2022 @ 09:00–11:00 UTC)](https://rewindex.com/company/sinch/incidents/r77vmxttc888.md) | maintenance | 2022-01-25 09:00 UTC | 2022-01-25 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/yvf8rgf3n00l.md) | maintenance | 2022-01-25 10:01 UTC | 2022-01-25 11:00 UTC | 59 min | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2493](https://rewindex.com/company/sinch/incidents/6yksnnprwnj8.md) | maintenance | 2022-01-26 05:00 UTC | 2022-01-26 09:30 UTC | 4.5 h | resolved |
| [\[Scheduled\] DI MMS 365 – MM4 \| Operator Services \| Application Maintenance \| Ref Number\# PSD-9532](https://rewindex.com/company/sinch/incidents/qpknmkx53836.md) | maintenance | 2022-01-26 07:00 UTC | 2022-01-26 08:43 UTC | 1.7 h | resolved |
| [\[Scheduled\] Scheduled Reach Platform Maintenance](https://rewindex.com/company/sinch/incidents/j4d516bmfh3q.md) | maintenance | 2022-01-26 07:00 UTC | 2022-01-26 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/hnkbvwrgvbps.md) | maintenance | 2022-01-26 08:00 UTC | 2022-01-26 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our CA sites loadbalancers](https://rewindex.com/company/sinch/incidents/dmmv8sshlhhh.md) | maintenance | 2022-01-26 08:01 UTC | 2022-01-26 09:00 UTC | 59 min | resolved |
| [\[Scheduled\] Conversation API Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/cd99sbrcjc1k.md) | maintenance | 2022-01-26 09:00 UTC | 2022-01-26 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] External Maintenance - Telcel Mexico](https://rewindex.com/company/sinch/incidents/sdsh88crhrs0.md) | maintenance | 2022-01-27 04:00 UTC | 2022-01-27 07:30 UTC | 3.5 h | resolved |
| [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/crx4xm5n2x8z.md) | maintenance | 2022-01-27 04:00 UTC | 2022-01-27 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/3t32zy6yq6jt.md) | maintenance | 2022-01-27 05:00 UTC | 2022-01-27 12:00 UTC | 7.0 h | resolved |
| [\[INCIDENT\] \| Enterprise Messaging & Operator Services \| Customer Ticketing Portal down \| TT\# MNOC-36963](https://rewindex.com/company/sinch/incidents/k405sh0n72zm.md) | maintenance | 2022-01-27 06:39 UTC | 2022-01-27 10:05 UTC | 3.4 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) & DI MMS 365 (MM7) \| Operator Services & Enterprise Messaging \| Network Maintenance \| PCR Number \# PSD-9458](https://rewindex.com/company/sinch/incidents/kjnf6m2kqldz.md) | maintenance | 2022-01-27 07:00 UTC | 2022-01-27 07:02 UTC | 2 min | resolved |
| [\[Scheduled\] DI MMS 365 – MM4 \| Operator Services \| Application Maintenance \| Ref Number\# PSD-9497](https://rewindex.com/company/sinch/incidents/khzl3v6g7yc8.md) | maintenance | 2022-01-27 07:00 UTC | 2022-01-27 09:42 UTC | 2.7 h | resolved |
| [\[Scheduled\] DI SMS 365 (SMSx) & DI MMS 365 (MM7) \| Operator Services & Enterprise Messaging \| Network Maintenance \| PCR Number \# PSD-9458](https://rewindex.com/company/sinch/incidents/jfwnjdl5mybl.md) | maintenance | 2022-01-27 07:33 UTC | 2022-01-27 09:43 UTC | 2.2 h | resolved |
| [\[Scheduled\] Customer Portal routine maintenance](https://rewindex.com/company/sinch/incidents/dnbswdgw1086.md) | maintenance | 2022-01-27 07:59 UTC | 2022-01-27 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Sinch Maintenance Notification on our AU and BR sites loadbalancers](https://rewindex.com/company/sinch/incidents/krn5p3qbps8v.md) | maintenance | 2022-01-27 15:01 UTC | 2022-01-27 16:00 UTC | 59 min | resolved |
| [\[Scheduled\] DI MMX 365 \| Operator Services \| Application and Network Maintenance \| PCR Number \# PSD-9466](https://rewindex.com/company/sinch/incidents/kkc2tgr88lnp.md) | maintenance | 2022-01-27 21:00 UTC | 2022-01-28 00:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI GRX 365 \| Operator Services \| Application and Network Maintenance \| PCR Number \# PSD-9466](https://rewindex.com/company/sinch/incidents/l0b18z3lnj09.md) | maintenance | 2022-01-27 21:00 UTC | 2022-01-28 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] DI LTE 365 \| Operator Services \| Application and Network Maintenance \| PCR Number \# PSD-9466](https://rewindex.com/company/sinch/incidents/11sr3kyjhqp3.md) | maintenance | 2022-01-27 21:01 UTC | 2022-01-28 00:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] External Maintenance - Claro Peru](https://rewindex.com/company/sinch/incidents/d2trctv1lgzy.md) | maintenance | 2022-01-28 03:00 UTC | 2022-01-28 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DI SMS 365 \| Enterprise Messaging \| 3rd party Network Maintenance \| Ref Number\# 2501](https://rewindex.com/company/sinch/incidents/2kpmxbqt45cy.md) | maintenance | 2022-01-28 05:00 UTC | 2022-01-28 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/k122hlfvtrw4.md) | maintenance | 2022-01-28 05:01 UTC | 2022-01-28 10:45 UTC | 5.7 h | resolved |
| [\[Scheduled\] DI SMS 365\| Enterprise Messaging \| Message Manager Application Maintenance \| PCR Number \#PSD-9537](https://rewindex.com/company/sinch/incidents/pvrz5kldx7zs.md) | maintenance | 2022-01-31 05:30 UTC | 2022-01-31 06:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Test - Sinch Contact Pro Weekly Maintenance - EU](https://rewindex.com/company/sinch/incidents/zvswp9mw7g7k.md) | maintenance | 2022-01-31 08:25 UTC | 2022-01-31 08:26 UTC | 1 min | resolved |
| [\[Scheduled\] Sinch Scheduled Maintenance - Security Enhancement US sites](https://rewindex.com/company/sinch/incidents/6hnjc3v1g5py.md) | maintenance | 2022-01-31 23:00 UTC | 2022-02-01 01:00 UTC | 2.0 h | resolved |

## Cite this

Sinch posted 57 status incidents in January 2022 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/sinch/2022/01
- Citation: Sinch, “Sinch in January 2022” (2022-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/2022/01 (CC BY 4.0).
- Markdown link: `[Sinch: Sinch in January 2022 (2022-01-01)](https://rewindex.com/company/sinch/2022/01)`


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Canonical: https://rewindex.com/company/sinch/2022/01 · Markdown: https://rewindex.com/company/sinch/2022/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:54:27.239Z