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CompaniesShopifyMonthly reportsJuly 2018

Shopify in July 2018: incidents, uptime and changes

8incidents posted
6labelled major or critical
94.59%free of major/critical
94.47%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 40 h 14 min, incident time 41 h 6 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Major 5 · Minor 2

Major and critical incidents 6

IncidentImpactStartedDurationStatusDay
Interruption in service on some storesCritical41 minresolved07-17
Comcast Internet subscribers/T-Mobile customers may have problems accessing their storesMajor38 hresolved07-19
Shopify storefronts, admin and checkouts are not accessible on some storesMajor2.4 hresolved07-19
[Admin not loading correctly for some storesMajor13 minresolved07-20
Fedex shipping rates not available at checkoutMajor1.2 hresolved07-22
Web admin may not loadMajor23 minresolved07-31

Other incidents 2

IncidentImpactStartedDurationStatusDay
Analytics and reporting data delay for some storesMinor6.4 hresolved07-19
Some Apps are not loading in some Admin areasMinor52 minresolved07-20

Cite this

Shopify posted 8 status incidents in July 2018 (6 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in July 2018
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2018/07

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