# Shopify in July 2018: incidents, uptime and changes

> Shopify in July 2018: 8 incidents on its status page (6 major or critical), 94.59% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2018/07
Last updated: 2018-08-01T00:00:00Z

- Incidents posted: 8 (major/critical: 6) · Maintenance: 0
- By vendor impact label: critical 1, major 5, minor 2
- Uptime (vendor-reported): 94.59% free of major/critical incidents, 94.47% free of any incident; outage time 40 h 14 min, incident time 41 h 6 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2018](https://rewindex.com/company/shopify/2018/06.md) · Next: [August 2018](https://rewindex.com/company/shopify/2018/08.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/vj0zkvbd4m7w.md) | critical | 2018-07-17 19:20 UTC | 2018-07-17 20:01 UTC | 41 min | resolved |
| [Comcast Internet subscribers/T-Mobile customers may have problems accessing their stores](https://rewindex.com/company/shopify/incidents/0nj6hsgmmgcb.md) | major | 2018-07-19 01:48 UTC | 2018-07-20 15:31 UTC | 38 h | resolved |
| [Shopify storefronts, admin and checkouts are not accessible on some stores](https://rewindex.com/company/shopify/incidents/h6xmxbrj8kyn.md) | major | 2018-07-19 18:18 UTC | 2018-07-19 20:44 UTC | 2.4 h | resolved |
| [\[Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/j50n5y6tfy0r.md) | major | 2018-07-20 18:46 UTC | 2018-07-20 18:59 UTC | 13 min | resolved |
| [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/mxl1b6221td3.md) | major | 2018-07-22 03:00 UTC | 2018-07-22 04:14 UTC | 1.2 h | resolved |
| [Web admin may not load](https://rewindex.com/company/shopify/incidents/sf21pjk1p2rz.md) | major | 2018-07-31 15:38 UTC | 2018-07-31 16:01 UTC | 23 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/vj0zkvbd4m7w.md) | critical | 2018-07-17 19:20 UTC | 2018-07-17 20:01 UTC | 41 min | resolved |
| [Comcast Internet subscribers/T-Mobile customers may have problems accessing their stores](https://rewindex.com/company/shopify/incidents/0nj6hsgmmgcb.md) | major | 2018-07-19 01:48 UTC | 2018-07-20 15:31 UTC | 38 h | resolved |
| [Shopify storefronts, admin and checkouts are not accessible on some stores](https://rewindex.com/company/shopify/incidents/h6xmxbrj8kyn.md) | major | 2018-07-19 18:18 UTC | 2018-07-19 20:44 UTC | 2.4 h | resolved |
| [Analytics and reporting data delay for some stores](https://rewindex.com/company/shopify/incidents/m69mwhj6lvrs.md) | minor | 2018-07-19 20:45 UTC | 2018-07-20 03:09 UTC | 6.4 h | resolved |
| [Some Apps are not loading in some Admin areas](https://rewindex.com/company/shopify/incidents/xm0m566x6t8d.md) | minor | 2018-07-20 17:47 UTC | 2018-07-20 18:39 UTC | 52 min | resolved |
| [\[Admin not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/j50n5y6tfy0r.md) | major | 2018-07-20 18:46 UTC | 2018-07-20 18:59 UTC | 13 min | resolved |
| [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/mxl1b6221td3.md) | major | 2018-07-22 03:00 UTC | 2018-07-22 04:14 UTC | 1.2 h | resolved |
| [Web admin may not load](https://rewindex.com/company/shopify/incidents/sf21pjk1p2rz.md) | major | 2018-07-31 15:38 UTC | 2018-07-31 16:01 UTC | 23 min | resolved |

## Cite this

Shopify posted 8 status incidents in July 2018 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2018/07
- Citation: Shopify, “Shopify in July 2018” (2018-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2018/07 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in July 2018 (2018-07-01)](https://rewindex.com/company/shopify/2018/07)`


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Canonical: https://rewindex.com/company/shopify/2018/07 · Markdown: https://rewindex.com/company/shopify/2018/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:16:15.881Z