CompaniesShopifyMonthly reportsSeptember 2015
Shopify in September 2015: incidents, uptime and changes
8incidents posted
1labelled major or critical
99.96%free of major/critical
99.26%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 15 min, incident time 5 h 18 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 1 · Minor 3 · No impact listed 4
Major and critical incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Shopify Reports and Dashboards is down | Major | 15 min | resolved | 09-18 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Some checkouts are failing | No impact listed | 11 min | resolved | 09-02 | |
| Unexpected problem | No impact listed | 16 min | resolved | 09-02 | |
| Requests from some ISPs are not able to reach Shopify | No impact listed | 16 min | resolved | 09-02 | |
| Unexpected problem - app store, theme store, experts store | No impact listed | 39 min | resolved | 09-04 | |
| Unexpected problem | Minor | 10 min | resolved | 09-17 | |
| Unexpected problem | Minor | 4.0 h | resolved | 09-20 | |
| Unexpected problem - Phone support issues | Minor | 50 min | resolved | 09-30 |
Cite this
Shopify posted 8 status incidents in September 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Shopify in September 2015
- Vendor
- Shopify
- Date
- URL
- https://rewindex.com/company/shopify/2015/09