# Shopify in September 2015: incidents, uptime and changes

> Shopify in September 2015: 8 incidents on its status page (1 major or critical), 99.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Shopify’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/shopify/2015/09
Last updated: 2015-10-01T00:00:00Z

- Incidents posted: 8 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 3, none 4
- Uptime (vendor-reported): 99.96% free of major/critical incidents, 99.26% free of any incident; outage time 15 min, incident time 5 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2015](https://rewindex.com/company/shopify/2015/08.md) · Next: [October 2015](https://rewindex.com/company/shopify/2015/10.md) · [All months](https://rewindex.com/company/shopify/reports.md) · [Shopify](https://rewindex.com/company/shopify.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Shopify Reports and Dashboards is down](https://rewindex.com/company/shopify/incidents/nxr6m0vrj3ww.md) | major | 2015-09-18 17:22 UTC | 2015-09-18 17:37 UTC | 15 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Some checkouts are failing](https://rewindex.com/company/shopify/incidents/3kxp9sysbsl2.md) | none | 2015-09-02 17:07 UTC | 2015-09-02 17:18 UTC | 11 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/3840d07vhhzb.md) | none | 2015-09-02 21:18 UTC | 2015-09-02 21:34 UTC | 16 min | resolved |
| [Requests from some ISPs are not able to reach Shopify](https://rewindex.com/company/shopify/incidents/gf4qn1n9w2hx.md) | none | 2015-09-02 22:45 UTC | 2015-09-02 23:01 UTC | 16 min | resolved |
| [Unexpected problem - app store, theme store, experts store](https://rewindex.com/company/shopify/incidents/h77q4093bypx.md) | none | 2015-09-04 07:18 UTC | 2015-09-04 07:57 UTC | 39 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/rwqs4g580x39.md) | minor | 2015-09-17 20:55 UTC | 2015-09-17 21:05 UTC | 10 min | resolved |
| [Shopify Reports and Dashboards is down](https://rewindex.com/company/shopify/incidents/nxr6m0vrj3ww.md) | major | 2015-09-18 17:22 UTC | 2015-09-18 17:37 UTC | 15 min | resolved |
| [Unexpected problem](https://rewindex.com/company/shopify/incidents/56pf8z62shhp.md) | minor | 2015-09-20 13:32 UTC | 2015-09-20 17:35 UTC | 4.0 h | resolved |
| [Unexpected problem -  Phone support issues](https://rewindex.com/company/shopify/incidents/8lfsmml6254w.md) | minor | 2015-09-30 21:59 UTC | 2015-09-30 22:49 UTC | 50 min | resolved |

## Cite this

Shopify posted 8 status incidents in September 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/shopify/2015/09
- Citation: Shopify, “Shopify in September 2015” (2015-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/shopify/2015/09 (CC BY 4.0).
- Markdown link: `[Shopify: Shopify in September 2015 (2015-09-01)](https://rewindex.com/company/shopify/2015/09)`


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Canonical: https://rewindex.com/company/shopify/2015/09 · Markdown: https://rewindex.com/company/shopify/2015/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:47.409Z