rewindex

CompaniesShopifyMonthly reportsAugust 2015

Shopify in August 2015: incidents, uptime and changes

11incidents posted
1labelled major or critical
99.94%free of major/critical
98.14%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 23 min, incident time 13 h 46 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 8 · No impact listed 2

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Unexpected problemMajor23 minresolved08-18

Other incidents 10

IncidentImpactStartedDurationStatusDay
Unexpected problemMinor17 minresolved08-05
Elevated checkout error rateMinor3.2 hresolved08-06
Gift card creation is failing for some customersMinor51 minresolved08-09
Some images/resources fail to loadMinor2.3 hresolved08-10
Email DeliverabilityMinor6.1 hresolved08-10
Unexpected problem: Image uploadsMinor1.4 hresolved08-10
Unexpected problemMinor1 minresolved08-20
Unexpected problemMinor39 minresolved08-21
Degraded performance on some shops.No impact listed1.4 hresolved08-23
Unexpected problemNo impact listed11 minresolved08-25

Cite this

Shopify posted 11 status incidents in August 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in August 2015
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2015/08

All Shopify monthsRecent incidentsMarkdown