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CompaniesShopifyMonthly reportsOctober 2015

Shopify in October 2015: incidents, uptime and changes

10incidents posted
1labelled major or critical
99.85%free of major/critical
99.20%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 4 min, incident time 5 h 57 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · Minor 4 · No impact listed 5

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
Unexpected problemMajor1.1 hresolved10-13

Other incidents 9

IncidentImpactStartedDurationStatusDay
Elevated error rateMinor16 minresolved10-02
[Scheduled] Scheduled maintenanceNo impact listed15 minresolved10-04
Unexpected problem: Shopify SSLMinor18 minresolved10-04
Unexpected problem - Payment gateway issuesNo impact listed1.8 hresolved10-08
Connectivity issues from Europe to Shopify platformMinor1.8 hresolved10-16
Connectivity issues from Europe to Shopify platformNo impact listed1.8 hresolved10-16
[Scheduled] Scheduled MaintenanceNo impact listed1.0 hresolved10-25
Unexpected problem with Canada Post shipping ratesNo impact listed19 hresolved10-25
Unexpected problemMinor2.5 hresolved10-30

Cite this

Shopify posted 10 status incidents in October 2015 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
Shopify in October 2015
Vendor
Shopify
Date
URL
https://rewindex.com/company/shopify/2015/10

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