Companies / Scaleway / Monthly reports / April 2024
Scaleway in April 2024: incidents, uptime and changes Overview Changes Uptime Monthly ← March 2024 All months May 2024 → 37 incidents posted
7 labelled major or critical
44.42% free of major/critical
12.17% free of any incident
0 price changes
0 notable page changes
Vendor-reported outage time 16.7 days, incident time 26.3 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days .
By vendor label:
Major and critical incidents 7 Incident Impact Started Duration Status Day [Storage]-Elevated 5xx rate on S3 in nl-ams Apr 8, 2024, 12:20 44 min resolved 04-08 [PL-WAW/Serverless Functions and Containers] API misbehaving and returning occasional 5xx errors Apr 4, 2024, 09:19 32 min resolved 04-04 [Dedibackup] issue on Dedibackup connections Apr 6, 2024, 10:23 199 d resolved 04-06 [DC5]-servers unreachable on Room 1 Rack C36 Apr 13, 2024, 20:26 1.3 h resolved 04-13 [Cockpit] Grafana Logs datasources are not working Apr 18, 2024, 20:22 4 d resolved 04-18 [Billing] Current consumption, invoice listing and public APIs are down Apr 25, 2024, 06:25 15 d resolved 04-25 [VPC] Configuration issue on some fr-par-2 hypervisors Apr 29, 2024, 15:12 11 min resolved 04-29
Other incidents 30 Incident Impact Started Duration Status Day [DEDIBOX] - DC2 Room 301 Rack C2 public service down on some servers Apr 2, 2024, 18:50 20 h resolved 04-02 [Serverless functions/containers] Retry policy for SQS triggers is not working, and messages are replayed infinitely Apr 3, 2024, 14:48 8 d resolved 04-03 [M&Q]-IoT Hub MQTT connectivity problems Apr 4, 2024, 08:17 2.8 h resolved 04-04 [Network]- DC2 - Room 202A - Rack A11 pub device reboot Apr 4, 2024, 11:03 21 h resolved 04-04 [DC5]-Room 1 Rack D38 some servers unreachable Apr 5, 2024, 15:41 0 min resolved 04-05 [Network]-Loss of half of inter-AZ traffic in VPC with fr-par-3 Apr 10, 2024, 09:12 2 d resolved 04-10 [NL-AMS: Serverless functions/containers] Some domains are returning 404 errors Apr 11, 2024, 09:42 3.6 h resolved 04-11 [AMS1] - Switch down in AMS1 in H9 G10 Apr 14, 2024, 08:16 27 min resolved 04-14 [KAPSULE] Some clusters are stuck and nodes in not ready state Apr 15, 2024, 07:13 3.5 h resolved 04-15 [COCKPIT] Scaleway metrics and logs ingestion was unavailable for nl-ams and pl-waw from 12:00 CEST to 13:00 CEST Apr 15, 2024, 11:26 2 d resolved 04-15 [Object Storage] - Slowness on S3 Apr 15, 2024, 16:02 0 min resolved 04-15 [Cockpit] Reconciliation after maintenance take more time than attended Apr 17, 2024, 18:18 37 h resolved 04-17 Cannot push S3 logs to cockpit Apr 17, 2024, 20:01 27 d resolved 04-17 [AMS1] SD 94863 - SD 94880 are unreacheble Apr 17, 2024, 23:34 43 d resolved 04-17 [DC3]-Loss of dedibox public switch s43-c7.dc3 s43-c8.dc3 s43-c9.dc3 Apr 18, 2024, 06:33 50 min resolved 04-18 [Serverless Functions/Containers - NL-AMS] Network connectivity issues Apr 18, 2024, 08:30 6 d resolved 04-18 [Network]-Slow response of DHCP and DNS in VPC on FR-PAR-1 Apr 18, 2024, 12:16 21 h resolved 04-18 [Webhosting] Blacklisted SMTP from Microsoft Apr 18, 2024, 22:16 144 d resolved 04-18 [Cockpit] Scaleway metrics on nl-ams are not ingested Apr 22, 2024, 07:33 22 d resolved 04-22 [VPC] Newly created Private Networks on FR-PAR-2 do not communicate with the rest of FR-PAR Apr 22, 2024, 08:52 39 d resolved 04-22 [STORAGE][GLACIER] - PUT indisponible pour la classe de stockage GLACIER Apr 22, 2024, 17:08 13 h resolved 04-22 [AMS] Dedibox suchard chassis down Apr 23, 2024, 06:26 6.2 h resolved 04-23 [PAR1] Flap of some RDB clusters Apr 24, 2024, 10:32 0 min resolved 04-24 [VPC] Loss of redundancy on VPC fr-par-2 Apr 24, 2024, 13:22 24 h resolved 04-24 [DC5] SWITCH DOWN in DC5 - Room 1 - Zone 1 - Rack A8 Apr 24, 2024, 20:16 7.7 h resolved 04-24 [DEDIBOX] - Switch down in AMS1 Hall 6 rack B53 Apr 25, 2024, 08:20 4.1 h resolved 04-25 [MSQ] - Messaging and Queuing: No cockpit metrics nor billing information generated since 3am. Apr 25, 2024, 09:00 1.1 h resolved 04-25 [AMS] Switch AMS-1 Hall9 rack G9 down Apr 25, 2024, 13:17 31 min resolved 04-25 [DC5] Switch Down in DC5 - Room 1 - Zone 1 Apr 27, 2024, 08:28 1.0 h resolved 04-27 [KAPSULE] - Registry authentication issue Apr 29, 2024, 08:34 34 min resolved 04-29
Maintenance 22 Show scheduled maintenance Apr 1, 2024, 07:00 [Scheduled] [K8S] Migration to Private Networks for legacy public-only Kapsule clusters in PL-WAW Apr 1, 2024, 07:00 [Scheduled] [K8S] Kapsule clusters with public-only endpoints are End of Life Apr 4, 2024, 08:30 [Scheduled] [SCALEWAY]-Maintenance of Scaleway's internal email service Apr 4, 2024, 13:53 [Scheduled] [Instances]-Maintenance on PAR2 router Apr 8, 2024, 09:00 [Scheduled] [Instance] End-of-life of bootscripts Apr 8, 2024, 09:00 [Scheduled] [Dedirack] Maintenance on router in DC2 room 103 Apr 9, 2024, 07:00 [Scheduled] [INSTANCE] Switch from NAT IP to Routed IP on Instances API Apr 9, 2024, 13:13 [Scheduled] [INSTANCE] Switch from NAT IP to Routed IP on Instances API Apr 15, 2024, 07:00 [Scheduled] [K8S] Migration to Private Networks for legacy public-only Kapsule clusters in NL-AMS Apr 16, 2024, 08:00 [Scheduled] [Cockpit] Maintenance for Cockpit regionalisation Apr 16, 2024, 08:00 [Scheduled] [Billing]- Freeze Apr 17, 2024, 08:00 [Scheduled] [Billing]- Freeze Apr 17, 2024, 08:00 [Scheduled] Cockpit] Maintenance for Cockpit regionalisation of nl-ams and fr-par Apr 18, 2024, 08:00 [Scheduled] [WEBHOSTING] Operating System Update on pf-1004 Apr 18, 2024, 12:00 [Scheduled] [WEBHOSTING] Operating System Update on pf-1005 Apr 22, 2024, 08:00 [Scheduled] [WEBHOSTING] Operating System Update on pf-1006 Apr 22, 2024, 12:00 [Scheduled] [WEBHOSTING] Operating System Update on pf-1007 Apr 23, 2024, 06:00 [Scheduled] [AMS] A scheduled maintenance room 430B in order to optimize and upgrade our infrastructure Apr 23, 2024, 08:00 [Scheduled] [WEBHOSTING] Operating System Update on pf-1010 Apr 23, 2024, 08:00 [Scheduled] [Billing] - Freeze Apr 26, 2024, 21:26 [Scheduled] [Core Services] Maintenances on AZ Apr 29, 2024, 07:00 [Scheduled] [K8S] Migration to Private Networks for legacy public-only Kapsule clusters in FR-PAR Cite this Scaleway posted 37 status incidents in April 2024 (7 major or critical); 0 price changes and 0 notable page changes observed.
Title Scaleway in April 2024 Vendor Scaleway Date 2024-04-01 00:00 UTC URL https://rewindex.com/company/scaleway/2024/04 Copy citation Copy markdown link