Companies / Salesloft / changes
Salesloft change history
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Certain users are unable to access Conversation Intelligence from within Salesloft/Clari Certain users could not access Conversation Intelligence within Salesloft/Clari during a major-impact incident from 2026-10-14 13:51 UTC to 2026-10-14 15:41 UTC, lasting 1 h 50 min. Salesloft identified an access-related issue, confirmed resolution for affected users, and said the platform remained available to the majority of users. | Major incident | |
| Major incident: Drift users unable to see data once logged in the platform Some Drift customers could not see conversations and playbooks after logging in during a major outage starting 2026-09-28 19:06 UTC. Salesloft reported a fix and monitoring at 09-28 22:00 UTC, then confirmed resolution at 2026-09-29 14:39 UTC; the incident lasted 19 h 33 min. | Major incident | |
| Major incident: Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Salesloft reported a major Salesforce sync degradation starting 2026-09-16 11:59 UTC, lasting 2 h 0 min and resolved at 2026-09-16 14:00 UTC. An underlying Salesforce outage caused activity, task and opportunity sync delays or failures for some customers across Sales Engagement and Forecast/Inspect/Analyze; support responses could also be delayed. Salesforce confirmed recovery, and Salesloft reported normal functionality restored. | Major incident |