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ChangesSalesloftGroove Dialer: Calls failing for some customers

Salesloft: Major incident: Groove Dialer: Calls failing for some customers

Major incidentoutage (model (Jev), 90%)Changed Detected status.salesloft.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Salesloft removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Groove Dialer: Calls failing for some customers
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: investigating
AddedStart time#4
Before: not present
After: 2026-10-27 13:33 UTC
AddedUpdateinvestigating#5
Before: not present
After: Some Groove customers are seeing errors when placing calls from the dialer. The full impact is not yet known. Our engineering team is actively investigating.

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History of this incident

Tuesday, October 27

4 incident changes

Cite this

Major incident: Groove Dialer: Calls failing for some customers on Salesloft’s status page, changed 2026-10-27 13:33 UTC (change 1 of 4).

Title
Major incident: Groove Dialer: Calls failing for some customers
Vendor
Salesloft
Date
URL
https://rewindex.com/change/i2897fa87314113

All Salesloft changesSalesloft profileMarkdownJSON