RevenueCat change history

RevenueCat reported a major Apple Receipt Server degradation from 2026-09-01 13:17 UTC to 2026-09-01 13:43 UTC (26 min), with intermittent HTTP 522 responses from its receipts endpoint. Mitigations meant no purchases were being blocked; Apple reported resolution, error rates normalized, and RevenueCat said it was ensuring affected purchases were reprocessed.

RevenueCat reported a major incident affecting multiple APIs, with elevated error rates and latency starting 2026-08-10 18:37 UTC and lasting 1 h 22 min. A fix was rolled out at 18:56 UTC; error rates and latency returned to normal, and the incident was resolved at 2026-08-10 19:59 UTC.

RevenueCat reported a critical Rico outage affecting AI features and Dashboard - AI features, with all service requests failing due to an upstream AI inference provider outage. The incident started at 2026-08-06 17:04 UTC and was resolved at 2026-08-06 18:14 UTC, lasting 1 h 10 min; the provider had recovered and Rico was operating normally by 17:16 UTC.

RevenueCat reported a major Apple Receipt Server outage preventing validation of new purchases, starting 2026-07-26 23:06 UTC and resolved 2026-07-27 09:50 UTC (10 h 44 min). Temporary entitlements of at most 24 hours preserved access while validation was unavailable; all impacted purchases were replayed by resolution, with related webhook and integration events delayed.

RevenueCat reported a major SSO incident from 2026-07-16 09:13 UTC to 2026-07-16 10:47 UTC, lasting 1 h 34 min. Only organizations with SSO configured faced dashboard sign-in difficulties or interrupted sessions; SDKs, purchases, subscriptions, entitlements, APIs, analytics, and data exports were unaffected. The SSO provider implemented a fix, and the incident was resolved.

RevenueCat reported a critical degradation affecting parts of its web infrastructure and API Uptime, starting 2026-04-18 20:42 UTC and resolved at 2026-04-18 21:10 UTC (28 min). Mitigations were activated; cached paywalls, purchases and content access were expected to continue working. RevenueCat addressed the underlying infrastructure issue and removed mitigations after restoring service.

RevenueCat reported a major incident with increased API and dashboard errors from 2026-02-10 20:45 UTC to 2026-02-11 00:35 UTC, lasting 3 h 50 min. RevenueCat suspected a Cloudfront issue, applied an emergency mitigation, and purged the DNS cache; SDK APIs recovered, while DNS caching prolonged errors for some users before resolution.

RevenueCat reported a major API Uptime incident involving a spike in database-related errors from 2026-01-14 11:00 UTC to 2026-01-14 11:54 UTC, lasting 54 min. Fortress was enabled to mitigate errors, then disabled when the error rate returned to normal at 11:16 UTC; all Fortress receipts were replayed by resolution.

RevenueCat reported a major Scheduled Data Exports delay from 2025-10-07 09:13 UTC to 2025-10-08 08:35 UTC, lasting 23 h 22 min. Exports resumed during monitoring, but some configurations may have received multiple export files; RevenueCat said it would contact affected customers individually. All operations returned to normal, with no customer action required.

RevenueCat reported a major Apple Store Kit 2 partial outage starting 2025-09-23 21:30 UTC, resolved at 2025-09-23 22:15 UTC after 45 min. Receipt validation calls returned 5xx errors; RevenueCat enabled mitigations to keep customer purchases uninterrupted and reported that errors had stopped. Apple acknowledged the incident.