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CompaniesPineconeMonthly reportsSeptember 2025

Pinecone in September 2025: incidents, uptime and changes

5incidents posted
4labelled major or critical
97.01%free of major/critical
97.00%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 21 h 29 min, incident time 21 h 35 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 4 · Minor 1

Major and critical incidents 4

IncidentImpactStartedDurationStatusDay
[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexesMajor15 hresolved09-02
[Serverless][AWS][us-east-1] 5xx errors on write operations for some indexesMajor1.8 hresolved09-09
[Serverless][AWS][us-west-2] 5xx errors on some read operationsMajor4.5 hresolved09-10
[Serverless][AWS][us-east-1] 5xx errors on some read and write operationsMajor3.4 hresolved09-10

Other incidents 1

IncidentImpactStartedDurationStatusDay
[Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistantsMinor6 minresolved09-15

Cite this

Pinecone posted 5 status incidents in September 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

Title
Pinecone in September 2025
Vendor
Pinecone
Date
URL
https://rewindex.com/company/pinecone/2025/09

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