# Pinecone in September 2025: incidents, uptime and changes

> Pinecone in September 2025: 5 incidents on its status page (4 major or critical), 97.01% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Pinecone’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/pinecone/2025/09
Last updated: 2025-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 4) · Maintenance: 0
- By vendor impact label: major 4, minor 1
- Uptime (vendor-reported): 97.01% free of major/critical incidents, 97.00% free of any incident; outage time 21 h 29 min, incident time 21 h 35 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2025](https://rewindex.com/company/pinecone/2025/08.md) · Next: [October 2025](https://rewindex.com/company/pinecone/2025/10.md) · [All months](https://rewindex.com/company/pinecone/reports.md) · [Pinecone](https://rewindex.com/company/pinecone.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://rewindex.com/company/pinecone/incidents/z93m5f6xdjpb.md) | major | 2025-09-02 22:46 UTC | 2025-09-03 14:00 UTC | 15 h | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on write operations for some indexes](https://rewindex.com/company/pinecone/incidents/7c1l7n8dbw80.md) | major | 2025-09-09 12:55 UTC | 2025-09-09 14:40 UTC | 1.8 h | resolved |
| [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read operations](https://rewindex.com/company/pinecone/incidents/zwt8stcdvdq5.md) | major | 2025-09-10 12:52 UTC | 2025-09-10 17:22 UTC | 4.5 h | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on some read and write operations](https://rewindex.com/company/pinecone/incidents/jk4szq3j3pdl.md) | major | 2025-09-10 13:16 UTC | 2025-09-10 16:38 UTC | 3.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://rewindex.com/company/pinecone/incidents/z93m5f6xdjpb.md) | major | 2025-09-02 22:46 UTC | 2025-09-03 14:00 UTC | 15 h | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on write operations for some indexes](https://rewindex.com/company/pinecone/incidents/7c1l7n8dbw80.md) | major | 2025-09-09 12:55 UTC | 2025-09-09 14:40 UTC | 1.8 h | resolved |
| [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read operations](https://rewindex.com/company/pinecone/incidents/zwt8stcdvdq5.md) | major | 2025-09-10 12:52 UTC | 2025-09-10 17:22 UTC | 4.5 h | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on some read and write operations](https://rewindex.com/company/pinecone/incidents/jk4szq3j3pdl.md) | major | 2025-09-10 13:16 UTC | 2025-09-10 16:38 UTC | 3.4 h | resolved |
| [\[Serverless\]\[AWS\]\[us-east-1\] \`403 PermissionDenied\` errors for read and write operations on some indexes and assistants](https://rewindex.com/company/pinecone/incidents/0x73jsmm3jnd.md) | minor | 2025-09-15 15:52 UTC | 2025-09-15 15:58 UTC | 6 min | resolved |

## Cite this

Pinecone posted 5 status incidents in September 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/pinecone/2025/09
- Citation: Pinecone, “Pinecone in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/pinecone/2025/09 (CC BY 4.0).
- Markdown link: `[Pinecone: Pinecone in September 2025 (2025-09-01)](https://rewindex.com/company/pinecone/2025/09)`


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Canonical: https://rewindex.com/company/pinecone/2025/09 · Markdown: https://rewindex.com/company/pinecone/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:35.828Z