CompaniesMessageBird (Bird)Monthly reportsJanuary 2022
MessageBird (Bird) in January 2022: incidents, uptime and changes
Vendor-reported outage time 9 h 25 min, incident time 18 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 3 · Major 2 · Minor 8 · No impact listed 2
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Intermittent availability issues with several services | Critical | 2.4 h | resolved | 01-11 | |
| Inbox is not available to users & intermittent availability issues with HLR API, Conversations API & Flow Builder | Critical | 1.3 h | resolved | 01-14 | |
| SMS delivery delays | Critical | 1.0 h | resolved | 01-31 | |
| Dashboard is not responsive or slow, and intermittent login failures | Major | 3.8 h | resolved | 01-13 | |
| Inbox errors | Major | 56 min | resolved | 01-25 |
Other incidents 10
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Voice Reporting | Delays on Webhooks and Leg Status via API Between 13:50 UTC and 14:28 UTC | No impact listed | 2.8 h | resolved | 01-03 | |
| Lookup service impaired | Minor | 19 min | resolved | 01-05 | |
| Delays on WhatsApp media message processing | Minor | 2.8 h | resolved | 01-10 | |
| Conversations API is experiencing intermittent failures | Minor | 43 min | resolved | 01-12 | |
| Conversations API is experiencing intermittent failures | Minor | 17 min | resolved | 01-13 | |
| Inbound Voice calls failed for a portion of European Voice traffic | No impact listed | 0 min | resolved | 01-13 | |
| Intermittent failures on Flowbuilder logs page | Minor | 1.2 h | resolved | 01-14 | |
| Inbox messages not appearing in search | Minor | 1.6 h | resolved | 01-17 | |
| Experiencing high latency and intermittent errors in Conversations API | Minor | 1.6 h | resolved | 01-19 | |
| SMS Status Reports and Inbound Messages delayed on SMPP | Minor | 50 min | resolved | 01-28 |
Maintenance 5
Cite this
MessageBird (Bird) posted 15 status incidents in January 2022 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in January 2022
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2022/01