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CompaniesMessageBird (Bird)Monthly reportsJanuary 2022

MessageBird (Bird) in January 2022: incidents, uptime and changes

15incidents posted
5labelled major or critical
98.73%free of major/critical
97.47%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 9 h 25 min, incident time 18 h 45 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 2 · Minor 8 · No impact listed 2

Major and critical incidents 5

IncidentImpactStartedDurationStatusDay
Intermittent availability issues with several servicesCritical2.4 hresolved01-11
Inbox is not available to users & intermittent availability issues with HLR API, Conversations API & Flow BuilderCritical1.3 hresolved01-14
SMS delivery delaysCritical1.0 hresolved01-31
Dashboard is not responsive or slow, and intermittent login failuresMajor3.8 hresolved01-13
Inbox errorsMajor56 minresolved01-25

Other incidents 10

IncidentImpactStartedDurationStatusDay
Voice Reporting | Delays on Webhooks and Leg Status via API Between 13:50 UTC and 14:28 UTCNo impact listed2.8 hresolved01-03
Lookup service impairedMinor19 minresolved01-05
Delays on WhatsApp media message processingMinor2.8 hresolved01-10
Conversations API is experiencing intermittent failuresMinor43 minresolved01-12
Conversations API is experiencing intermittent failuresMinor17 minresolved01-13
Inbound Voice calls failed for a portion of European Voice trafficNo impact listed0 minresolved01-13
Intermittent failures on Flowbuilder logs pageMinor1.2 hresolved01-14
Inbox messages not appearing in searchMinor1.6 hresolved01-17
Experiencing high latency and intermittent errors in Conversations APIMinor1.6 hresolved01-19
SMS Status Reports and Inbound Messages delayed on SMPPMinor50 minresolved01-28

Maintenance 5

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Cite this

MessageBird (Bird) posted 15 status incidents in January 2022 (5 major or critical); 0 price changes and 0 notable page changes observed.

Title
MessageBird (Bird) in January 2022
Vendor
MessageBird (Bird)
Date
URL
https://rewindex.com/company/messagebird-bird/2022/01

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