# MessageBird (Bird) in January 2022: incidents, uptime and changes > MessageBird (Bird) in January 2022: 15 incidents on its status page (5 major or critical), 98.73% free of major or critical incidents (vendor-reported). From Rewindex’s archive of MessageBird (Bird)’s status, pricing and policy pages. Canonical: https://rewindex.com/company/messagebird-bird/2022/01 Last updated: 2022-02-01T00:00:00Z - Incidents posted: 15 (major/critical: 5) · Maintenance: 5 - By vendor impact label: critical 3, major 2, minor 8, none 2 - Uptime (vendor-reported): 98.73% free of major/critical incidents, 97.47% free of any incident; outage time 9 h 25 min, incident time 18 h 45 min - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [December 2021](https://rewindex.com/company/messagebird-bird/2021/12.md) · Next: [February 2022](https://rewindex.com/company/messagebird-bird/2022/02.md) · [All months](https://rewindex.com/company/messagebird-bird/reports.md) · [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Intermittent availability issues with several services](https://rewindex.com/company/messagebird-bird/incidents/26rd4qwjzgl8.md) | critical | 2022-01-11 04:48 UTC | 2022-01-11 07:13 UTC | 2.4 h | resolved | | [Inbox is not available to users & intermittent availability issues with HLR API, Conversations API & Flow Builder](https://rewindex.com/company/messagebird-bird/incidents/4b9wlg4vvp1g.md) | critical | 2022-01-14 03:06 UTC | 2022-01-14 04:22 UTC | 1.3 h | resolved | | [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/795tkpg2211h.md) | critical | 2022-01-31 16:23 UTC | 2022-01-31 17:23 UTC | 1.0 h | resolved | | [Dashboard is not responsive or slow, and intermittent login failures](https://rewindex.com/company/messagebird-bird/incidents/99cx5ljp2xw2.md) | major | 2022-01-13 14:25 UTC | 2022-01-13 18:13 UTC | 3.8 h | resolved | | [Inbox errors](https://rewindex.com/company/messagebird-bird/incidents/w2sq7hxggmhy.md) | major | 2022-01-25 10:33 UTC | 2022-01-25 11:29 UTC | 56 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Voice Reporting \| Delays on Webhooks and Leg Status via API Between 13:50 UTC and 14:28 UTC](https://rewindex.com/company/messagebird-bird/incidents/jncgnt4lws5w.md) | none | 2022-01-03 14:47 UTC | 2022-01-03 17:37 UTC | 2.8 h | resolved | | [Lookup service impaired](https://rewindex.com/company/messagebird-bird/incidents/z3ykzf3fykxn.md) | minor | 2022-01-05 12:39 UTC | 2022-01-05 12:58 UTC | 19 min | resolved | | [Delays on WhatsApp media message processing](https://rewindex.com/company/messagebird-bird/incidents/qr3flfj8l6g9.md) | minor | 2022-01-10 13:55 UTC | 2022-01-10 16:41 UTC | 2.8 h | resolved | | [Intermittent availability issues with several services](https://rewindex.com/company/messagebird-bird/incidents/26rd4qwjzgl8.md) | critical | 2022-01-11 04:48 UTC | 2022-01-11 07:13 UTC | 2.4 h | resolved | | [Conversations API is experiencing intermittent failures](https://rewindex.com/company/messagebird-bird/incidents/2yxv1f9xbnnc.md) | minor | 2022-01-12 08:41 UTC | 2022-01-12 09:24 UTC | 43 min | resolved | | [Conversations API is experiencing intermittent failures](https://rewindex.com/company/messagebird-bird/incidents/g5l700jmqrrw.md) | minor | 2022-01-13 04:27 UTC | 2022-01-13 04:44 UTC | 17 min | resolved | | [Inbound Voice calls failed for a portion of European Voice traffic](https://rewindex.com/company/messagebird-bird/incidents/y62fyvrq6zk3.md) | none | 2022-01-13 10:50 UTC | 2022-01-13 10:50 UTC | 0 min | resolved | | [Dashboard is not responsive or slow, and intermittent login failures](https://rewindex.com/company/messagebird-bird/incidents/99cx5ljp2xw2.md) | major | 2022-01-13 14:25 UTC | 2022-01-13 18:13 UTC | 3.8 h | resolved | | [Inbox is not available to users & intermittent availability issues with HLR API, Conversations API & Flow Builder](https://rewindex.com/company/messagebird-bird/incidents/4b9wlg4vvp1g.md) | critical | 2022-01-14 03:06 UTC | 2022-01-14 04:22 UTC | 1.3 h | resolved | | [Intermittent failures on Flowbuilder logs page](https://rewindex.com/company/messagebird-bird/incidents/cjfnll1st9rw.md) | minor | 2022-01-14 11:08 UTC | 2022-01-14 12:21 UTC | 1.2 h | resolved | | [Inbox messages not appearing in search](https://rewindex.com/company/messagebird-bird/incidents/qngcm3th1n5x.md) | minor | 2022-01-17 10:09 UTC | 2022-01-17 11:47 UTC | 1.6 h | resolved | | [Experiencing high latency and intermittent errors in Conversations API](https://rewindex.com/company/messagebird-bird/incidents/lc6q6cglvh28.md) | minor | 2022-01-19 10:52 UTC | 2022-01-19 12:26 UTC | 1.6 h | resolved | | [Inbox errors](https://rewindex.com/company/messagebird-bird/incidents/w2sq7hxggmhy.md) | major | 2022-01-25 10:33 UTC | 2022-01-25 11:29 UTC | 56 min | resolved | | [SMS Status Reports and Inbound Messages delayed on SMPP](https://rewindex.com/company/messagebird-bird/incidents/dtkkh069rkqn.md) | minor | 2022-01-28 16:18 UTC | 2022-01-28 17:08 UTC | 50 min | resolved | | [SMS delivery delays](https://rewindex.com/company/messagebird-bird/incidents/795tkpg2211h.md) | critical | 2022-01-31 16:23 UTC | 2022-01-31 17:23 UTC | 1.0 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/6nrbvb718fcp.md) | maintenance | 2022-01-04 09:00 UTC | 2022-01-04 09:15 UTC | 15 min | resolved | | [\[Scheduled\] Maintenance on smpp02.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/gf0gww6nrl5p.md) | maintenance | 2022-01-05 09:00 UTC | 2022-01-05 09:15 UTC | 15 min | resolved | | [\[Scheduled\] Conversations Database maintenance](https://rewindex.com/company/messagebird-bird/incidents/pq8k8qrcb1yn.md) | maintenance | 2022-01-05 19:00 UTC | 2022-01-05 19:15 UTC | 15 min | resolved | | [\[Scheduled\] Maintenance on smpp01.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/xwdtt3p9qlmr.md) | maintenance | 2022-01-06 09:00 UTC | 2022-01-06 09:15 UTC | 15 min | resolved | | [\[Scheduled\] Conversations API Database maintenance](https://rewindex.com/company/messagebird-bird/incidents/5xttkl7tcqs6.md) | maintenance | 2022-01-23 19:00 UTC | 2022-01-23 19:15 UTC | 15 min | resolved | ## Cite this MessageBird (Bird) posted 15 status incidents in January 2022 (5 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/messagebird-bird/2022/01 - Citation: MessageBird (Bird), “MessageBird (Bird) in January 2022” (2022-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/messagebird-bird/2022/01 (CC BY 4.0). - Markdown link: `[MessageBird (Bird): MessageBird (Bird) in January 2022 (2022-01-01)](https://rewindex.com/company/messagebird-bird/2022/01)` --- Canonical: https://rewindex.com/company/messagebird-bird/2022/01 · Markdown: https://rewindex.com/company/messagebird-bird/2022/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:34:33.329Z