CompaniesMessageBird (Bird)Monthly reportsDecember 2021
MessageBird (Bird) in December 2021: incidents, uptime and changes
Vendor-reported outage time 2 h 43 min, incident time 13 h 5 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Major 5 · Minor 6 · No impact listed 2
Major and critical incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Inbox is down | Major | 17 min | resolved | 12-02 | |
| Intermittent errors when creating Inbox tickets | Major | 1.1 h | resolved | 12-02 | |
| New users are unable to signup for a new Whatsapp channels in Dashboard | Major | 35 min | resolved | 12-15 | |
| Dashboard users are experiencing issues logging in the Dashboard | Major | 6 min | resolved | 12-17 | |
| Instagram channels not working | Major | 40 min | resolved | 12-30 |
Other incidents 8
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Availability and Performance affected of some services | Minor | 4.6 h | resolved | 12-02 | |
| Conversations API Errors | Minor | 39 min | resolved | 12-06 | |
| Delays executing Flowbuilder steps | No impact listed | 7 min | resolved | 12-09 | |
| Delays for a small subset of our traffic for Whatsapp media outbound messages. | Minor | 1.7 h | resolved | 12-11 | |
| Delays on Whatsapp outbound media messages | Minor | 1.0 h | resolved | 12-12 | |
| Inbox ticket search doesn't return recent data (as per 11:02AM CET) | No impact listed | 1.2 h | resolved | 12-14 | |
| SMS congestion towards Thailand | Minor | 1.6 h | resolved | 12-17 | |
| Recent Inbox tickets (that are raised after 14:00 CET) are not searchable via Inbox Search | Minor | 1.1 h | resolved | 12-18 |
Maintenance 6
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Cite this
MessageBird (Bird) posted 13 status incidents in December 2021 (5 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in December 2021
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2021/12