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MessageBird (Bird): Dashboard is not responsive or slow, and intermittent login failures

Impact: majorStatus: resolvedStarted 2022-01-13 14:25 UTCResolved 2022-01-13 18:13 UTC (3.8 h)1 updateSource: status.bird.com

Timeline of updates

resolved2022-01-13 18:13 UTC
The root cause of the problem has been identified: the resource exhaustion of the queueing system behind our Billing API's has led to unavailability of Billing API (leading to degrading performance of the Dashboard web interfaces). Our team is going to take necessary actions that prevent this outage from happening in the future.

From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab). MessageBird (Bird) profile · Recent MessageBird (Bird) incidents · Markdown · JSON