# MessageBird (Bird): Dashboard is not responsive or slow, and intermittent login failures

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-01-13 14:25 UTC · Resolved: 2022-01-13 18:13 UTC · Duration: 3.8 h
- Updates: 1
- [Vendor status page: https://status.bird.com/incidents/99cx5ljp2xw2](https://status.bird.com/incidents/99cx5ljp2xw2)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **resolved** 2022-01-13 18:13 UTC: The root cause of the problem has been identified: the resource exhaustion of the queueing system behind our Billing API's has led to unavailability of Billing API (leading to degrading performance of the Dashboard web interfaces). Our team is going to take necessary actions that prevent this outage from happening in the future.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/99cx5ljp2xw2 · Markdown: https://rewindex.com/company/messagebird-bird/incidents/99cx5ljp2xw2.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/99cx5ljp2xw2 · Generated 2026-10-18T11:47:27.901Z