Companies / LogRocket / changes
LogRocket change history
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Dashboard instability LogRocket reported a major Dashboard incident involving slow and failing dashboard queries, starting 2026-06-02 05:23 UTC and resolved at 2026-06-02 06:10 UTC, lasting 46 min. The vendor identified the problem and reported rolling out a fix at 05:41 UTC; no cause was stated. | Major incident | |
| Major incident: Dashboard instability LogRocket’s Dashboard experienced instability in a major-impact incident from 2025-11-18 12:19 UTC to 2025-11-18 14:52 UTC, lasting 2 h 33 min. LogRocket attributed it to an upstream CDN provider outage; data collection was not impacted. Error rates improved before the incident was resolved. | Major incident | |
| Major incident: Ingestion Instability LogRocket reported major ingestion endpoint instability affecting Session Collection, starting at 2025-11-05 19:43 UTC and resolved at 2025-11-05 22:49 UTC. The incident lasted 3 h 5 min; no cause or specific fix was stated. | Major incident | |
| Major incident: Dashboard instability and slow performance LogRocket reported a major degradation affecting Alerts and Dashboard, with API server performance issues causing dashboard instability; data collection was not impacted. The incident ran from 2025-10-14 14:53 UTC to 2025-10-14 15:59 UTC, lasting 1 h 6 min. LogRocket deployed a mitigation and reported the issue resolved. | Major incident | |
| Major incident: Partial outage LogRocket reported a major partial outage affecting Alerts, Dashboard, Metrics, and Streaming Data Export from 2025-08-04 16:55 UTC to 2025-08-05 02:06 UTC, lasting 9 h 10 min. LogRocket worked with its vendor to restore service, implemented a fix, and confirmed resolution. | Major incident | |
| Major incident: Ingestion Instability | Major incident | |
| Critical incident: Streaming Data Export paused | Major incident | |
| Major incident: Increased App Latency | Major incident | |
| Major incident: LogRocket dashboard degraded performance | Major incident | |
| Major incident: Performance issues with primary search database | Major incident | |
| Major incident: Ingestion outage | Major incident | |
| Major incident: Data Processing Delay | Major incident | |
| Major incident: Data processing delays | Major incident | |
| Major incident: SDK breaking lodash on some sites | Major incident | |
| Major incident: Session Ingestion Delays | Major incident | |
| Critical incident: Authentication Service Outage | Major incident | |
| Major incident: Reports of dashboard not loading | Major incident |