Changes / LogRocket / Data processing delays
LogRocket: Major incident: Data processing delays
Summary
LogRocket reported major data processing delays affecting Alerts, Issues, and Metrics from 2021-10-05 15:27 UTC to 2021-10-06 18:59 UTC, lasting 27 h 32 min. LogRocket worked with an upstream provider, implemented a fix, and confirmed resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Data processing delays
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-10-05 15:27 UTC
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After: 2021-10-06 18:59 UTC
Before: not present
After: Alerts, Issues, Metrics
Before: not present
After: We have identified an issue that is causing delays in our data processing. We will update here when the backlog is cleared.
Before: not present
After: The previously identified issue was resolved but has not fully recovered our data processing systems. We have been in contact and continue to work with our upstream provider on this issue.
Before: not present
After: We are continuing to investigate this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Data processing delays (this change) LogRocket reported major data processing delays affecting Alerts, Issues, and Metrics from 2021-10-05 15:27 UTC to 2021-10-06 18:59 UTC, lasting 27 h 32 min. LogRocket worked with an upstream provider, implemented a fix, and confirmed resolution. | Major incident |
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